I am writing to file a formal complaint regarding the continued delay in approving my account verification documents and processing my withdrawal request.
My account details are as follows:
Username: < sent to the casino >
Date of Birth: < removed >
Transaction ID: 520178052
Withdrawal Amount: ₹213,899 INR
I have submitted all the required verification documents, but my account has still not been verified, and my withdrawal request has not been processed. This prolonged delay is unacceptable and has caused significant inconvenience.
I request that you urgently review and approve my verification documents and process my withdrawal of ₹213,899
Dear @sus198,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Thank you for your patience.
We are pleased to inform you that your documents have been approved. Kindly submit a new withdrawal request at your earliest convenience.
Thanks,
Dafabet
We have located your account and we are already looking into your case.
We will get back to you the soonest.
Thanks,
Dafabet
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