3 weeks ago
Hello team,
I am yesterday made withdrawal via crypto currency but they declined 2 times ,
Then I’m trying to withdraw via bank transfer but my balance showing insufficient funds and I have 6000 inr ,
Then I’m contacting support so they tell me this DPINR balance you need to convert DPINR TO INR , SO I’m try to convert this but this showing error black screen,
Also transfer not working ,
Please g
I am yesterday made withdrawal via crypto currency but they declined 2 times ,
Then I’m trying to withdraw via bank transfer but my balance showing insufficient funds and I have 6000 inr ,
Then I’m contacting support so they tell me this DPINR balance you need to convert DPINR TO INR , SO I’m try to convert this but this showing error black screen,
Also transfer not working ,
Please g
AskGamblers
1 week ago
• Support Team
Dear all,
Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Dafabet Casino
2 weeks ago
• Representative
Dear Valued Customer,
Apologies for the delay.
Upon checking, we can confirm that your funds are still in DPINR. To withdraw via Local Bank Transfer, you must first convert your DPINR funds to Real Money INR. Please ensure that you have sufficient funds available in your account.
To convert your funds:
Log in to your account.
Go to the Cashier page.
Select the “Convert” option.
Proceed with converting your DPINR funds to Real Money INR.
Regarding the black screen you encounter when attempting the conversion, kindly provide us with a screenshot of the issue for further checking.
Additionally, please confirm whether you are accessing your account through the website, mobile browser, or mobile app. This information will help us investigate the issue further.
Regards,
Dafabet
Apologies for the delay.
Upon checking, we can confirm that your funds are still in DPINR. To withdraw via Local Bank Transfer, you must first convert your DPINR funds to Real Money INR. Please ensure that you have sufficient funds available in your account.
To convert your funds:
Log in to your account.
Go to the Cashier page.
Select the “Convert” option.
Proceed with converting your DPINR funds to Real Money INR.
Regarding the black screen you encounter when attempting the conversion, kindly provide us with a screenshot of the issue for further checking.
Additionally, please confirm whether you are accessing your account through the website, mobile browser, or mobile app. This information will help us investigate the issue further.
Regards,
Dafabet
2 weeks ago
Hello I’m that time clear cache and restart my Device and change network data but still my DPINR NOT CONVERT TO INR , black screen showing repeatedly
Dafabet Casino
2 weeks ago
• Representative
Dear Customer,
We apologize for the inconvenience caused.
Kindly note that your two withdrawals under Transaction IDs 525960486 and 526011943, which were requested via Crypto, were declined due to a payment method mismatch. You are required to withdraw via Local Bank Transfer, as this was the payment method used for your deposits.
Regarding the “Insufficient Funds” error encountered when attempting to withdraw via Local Bank Transfer, this occurred because your balance at the time was in DPINR. To withdraw via Local Bank Transfer, you must first convert your funds from DPINR to Real Money INR.
The Fund Transfers shown in the screenshots you provided also failed due to insufficient balance, as your funds were in DPINR hence error code 510. Fund Transfers cannot be initiated while your funds are in DPINR. You must first convert your funds to Real Money INR.
To convert your funds:
Log in to your account.
Go to the Cashier page.
Select the “Convert” option.
Proceed with converting your funds from DPINR to Real Money INR.
However, please note that you currently do not have sufficient balance in your account. Once you have sufficient funds, kindly try converting your DPINR balance to Real Money INR.
Regarding the blank page encountered when attempting the conversion, kindly perform the following basic troubleshooting steps:
Log out and log back in to your account.
Clear your browser's cookies and cache.
Try using a different browser.
If you are using a desktop, try accessing your account via the mobile version or app.
Once the conversion is completed successfully and you have no pending wagering requirements, you will be able to proceed with your withdrawal via Local Bank Transfer or make Fund Transfers.
Regards,
Dafabet
We apologize for the inconvenience caused.
Kindly note that your two withdrawals under Transaction IDs 525960486 and 526011943, which were requested via Crypto, were declined due to a payment method mismatch. You are required to withdraw via Local Bank Transfer, as this was the payment method used for your deposits.
Regarding the “Insufficient Funds” error encountered when attempting to withdraw via Local Bank Transfer, this occurred because your balance at the time was in DPINR. To withdraw via Local Bank Transfer, you must first convert your funds from DPINR to Real Money INR.
The Fund Transfers shown in the screenshots you provided also failed due to insufficient balance, as your funds were in DPINR hence error code 510. Fund Transfers cannot be initiated while your funds are in DPINR. You must first convert your funds to Real Money INR.
To convert your funds:
Log in to your account.
Go to the Cashier page.
Select the “Convert” option.
Proceed with converting your funds from DPINR to Real Money INR.
However, please note that you currently do not have sufficient balance in your account. Once you have sufficient funds, kindly try converting your DPINR balance to Real Money INR.
Regarding the blank page encountered when attempting the conversion, kindly perform the following basic troubleshooting steps:
Log out and log back in to your account.
Clear your browser's cookies and cache.
Try using a different browser.
If you are using a desktop, try accessing your account via the mobile version or app.
Once the conversion is completed successfully and you have no pending wagering requirements, you will be able to proceed with your withdrawal via Local Bank Transfer or make Fund Transfers.
Regards,
Dafabet
Dafabet Casino Complaint Stats
Resolved
1451 / 1517
Avg. Amount
$1,121
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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