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Declined my withdrawal and also not possible to convert currency


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By Akhan
3 weeks ago
Hello team,

I am yesterday made withdrawal via crypto currency but they declined 2 times ,

Then I’m trying to withdraw via bank transfer but my balance showing insufficient funds and I have 6000 inr ,

Then I’m contacting support so they tell me this DPINR balance you need to convert DPINR TO INR , SO I’m try to convert this but this showing error black screen,

Also transfer not working ,

Please g
Disputed Casino Dafabet Casino
Amount ₹6100

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name
Dear Valued Customer,

Apologies for the delay.

Upon checking, we can confirm that your funds are still in DPINR. To withdraw via Local Bank Transfer, you must first convert your DPINR funds to Real Money INR. Please ensure that you have sufficient funds available in your account.

To convert your funds:

Log in to your account.
Go to the Cashier page.
Select the “Convert” option.
Proceed with converting your DPINR funds to Real Money INR.

Regarding the black screen you encounter when attempting the conversion, kindly provide us with a screenshot of the issue for further checking.

Additionally, please confirm whether you are accessing your account through the website, mobile browser, or mobile app. This information will help us investigate the issue further.

Regards,
Dafabet
User name loyalty-level-2
Hello I’m that time clear cache and restart my Device and change network data but still my DPINR NOT CONVERT TO INR , black screen showing repeatedly
User name
Dear Customer,

We apologize for the inconvenience caused.

Kindly note that your two withdrawals under Transaction IDs 525960486 and 526011943, which were requested via Crypto, were declined due to a payment method mismatch. You are required to withdraw via Local Bank Transfer, as this was the payment method used for your deposits.

Regarding the “Insufficient Funds” error encountered when attempting to withdraw via Local Bank Transfer, this occurred because your balance at the time was in DPINR. To withdraw via Local Bank Transfer, you must first convert your funds from DPINR to Real Money INR.

The Fund Transfers shown in the screenshots you provided also failed due to insufficient balance, as your funds were in DPINR hence error code 510. Fund Transfers cannot be initiated while your funds are in DPINR. You must first convert your funds to Real Money INR.

To convert your funds:

Log in to your account.
Go to the Cashier page.
Select the “Convert” option.
Proceed with converting your funds from DPINR to Real Money INR.

However, please note that you currently do not have sufficient balance in your account. Once you have sufficient funds, kindly try converting your DPINR balance to Real Money INR.

Regarding the blank page encountered when attempting the conversion, kindly perform the following basic troubleshooting steps:

Log out and log back in to your account.
Clear your browser's cookies and cache.
Try using a different browser.
If you are using a desktop, try accessing your account via the mobile version or app.

Once the conversion is completed successfully and you have no pending wagering requirements, you will be able to proceed with your withdrawal via Local Bank Transfer or make Fund Transfers.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1451 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
94h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
21h left
$288