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Declined my latest withdrawal and my INR 105408 remains unavailable during verification


2 months ago
I currently have INR 105,408.69 in my Dafabet account which I am unable to withdraw because my verification remains under review.

I deposited funds into my account and played normally. Initially, I was able to make withdrawals without any problem. On 29 July 2026, two withdrawal requests for INR 10,000 and INR 150,000 were successfully processed.

After I continued playing, my account became limited. When I attempted another withdrawal, the situation changed and I was required to complete additional verification. I submitted the requested documents on 30 July 2026 and was informed that the verification should normally be completed within a maximum of 72 hours.

However, my documents are still shown as "Documents under review" and I have not received any clear explanation as to why the verification has taken this long.

My latest withdrawal attempt was:

Transaction ID: 523954078
Date: 30 July 2026
Amount: INR 40,000
Method: DirePay
Status: Declined

I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. I respectfully ask Dafabet to complete my verification without further unnecessary delay and allow me to withdraw my remaining INR 105,408.69 balance.

I have attached screenshots showing my account details, transaction history, successful previous withdrawals, declined withdrawal, current balance, and the current Documents under review status.
Disputed Casino Dafabet Casino
Amount ₹105408.69

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
my documents approved. and ı received my money. Thank you
User name loyalty-level-1
ı uploaded again. can you check again please.
User name
Dear Customer,

We have received the documents you submitted. However, the documents were blurred, and the information could not be clearly verified.

To complete the verification process, kindly upload the following documents via My Account > Document page:

1. A photo of yourself holding your government issued ID (front side) next to your face.

2. A copy of a valid government-issued ID (front and back), such as your PAN Card, Passport, Driver's License, or Aadhaar Card.

Please ensure that the ID is clear, all four corners are visible, and all details are readable when zoomed in.

Your cooperation is greatly appreciated.

Regards
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068