Complaint #1930 Dafabet Casino

Dafabet Withdrawal Not Received ₹100,000

By Siva V.

6 months ago

Message on forum

To the AskGamblers Complaints Team,

My name is Siva, and I am writing this email to file a serious complaint against Dafabet regarding a withdrawal that they have failed to pay for the last five months.

My Dafabet account details are:

On 21/06/2025 at 12:05 PM IST, I placed a withdrawal request for ₹100,000. Dafabet’s own system shows this withdrawal as SUCCESSFUL under:

Transaction ID: 2693949562

Amount: ₹100,000

Status: Successful

Debit: ₹100,000

I have attached the screenshots showing these details clearly.

However, despite the withdrawal being marked as successful on their website, I have never received the money in my bank account.

For the last five months, I have been contacting Dafabet customer support again and again. Every time, without fail, they give me the exact same response:

“We are following up with our payment partner.”

How many months does Dafabet need to “follow up”?

Why has there been no update, no payment proof, no UTR number, and no explanation?

This is not just a delay—this is pure irresponsibility. No genuine and trustworthy operator takes 5 months to release a withdrawal that they themselves marked as completed. It is extremely frustrating, and Dafabet’s behavior has caused me a lot of stress and inconvenience.

I am requesting AskGamblers to please take immediate action in my case. I want Dafabet to:

Release my ₹100,000 without any further delay

Explain why a successful withdrawal was never credited

Stop giving the same scripted excuse over and over

Take full responsibility for this long and unjustified delay

I have been patient long enough. I simply want the money that belongs to me.

Thank you for your assistance. I am ready to provide any additional documents or proofs required.

Regards,

Siva

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹100000

Discussion

AskGamblers

• Support Team

5 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Siva2259

• India

5 months ago

Dear Askgamblers
Funds has been received, yiu can close the complaint

Dafabet Casino

• Representative

5 months ago

Dear Valued Customer,

We sincerely apologize for this inconvenience.

After a careful review, we have credited the funds back to your account - please initiate the withdrawal again at your convenience.

Should you encounter any issues, kindly contact our Customer Service department immediately for assistance.

We have also a small loyalty bonus as a gesture of goodwill.

Thank you for your patience,
Dafabet

Siva2259

• India

5 months ago

Dear Dafabet Team,

I am extremely disappointed with the way this issue is being handled.
It has now been 5 months since I placed my withdrawal request, and it has also been more than two weeks since this complaint was opened on AskGamblers. Despite submitting every document requested — my bank statement, withdrawal receipt, and account details — I am still receiving the same repeated message: “We are still checking.”

At this point, it is clear that there is no real progress on resolving my withdrawal. If the transaction was marked “Successful” in your system on 21/06/2025, then I request you to provide:

Valid payment proof

A UTR/reference number

A clear explanation why the amount has not been credited to my bank account

I have waited patiently for months, but this continued delay without any concrete update is unacceptable. I kindly request you to resolve this immediately and process my ₹100,000 withdrawal without further delay.

Dear AskGamblers Team,
I again request your urgent intervention, as the operator is still not providing any meaningful update, even after multiple reminders.

Thank you.

Dafabet Casino Complaint Stats

Resolved 1275 / 1340

Avg. Amount $1,049

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

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My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

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I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

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@dafabet please verify my account now and process my withdrawal.

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I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

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Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

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Here are the details of my transactions:

1. Deposit Amount: INR 1000

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When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

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Username - < sent to the casino >

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UTR id - 856398754763

DOB - < removed >

Please Help Me.

No Response from dafa sports even after continuous mails and chat sessions

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