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Dafabet multiple deposits not credited why


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By Sur64
2 months ago

I made multiple deposits into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflecting in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.


Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

Deposit method - SecureUPI


2. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 12:50:51 AM

Transaction ID - 515673093

Deposit method - HellopayUPI


3. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 04:04:30 PM

Transaction ID - 515744575

Deposit method - SecureUPI


4. Deposit Amount: INR 1500

Date & Time of Transaction: 05/06/2026. 11:04:01 PM

Transaction ID - 515967535

Deposit method - SecureUPI


I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

Disputed Casino Dafabet Casino
Amount ₹4500

Discussion

93 hours left for Dafabet Casino to respond.
User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

Please be advised that our payments partner has not yet received the funds for deposit ID :

515214626, 515744575 and 515967535

If the amounts were deducted from your account, we recommend contacting your bank to request a refund.

We're still working on your inquiry for the deposit of transaction ID 515673093 and apologize for any inconvenience caused by the delay.

We’ll provide an update as soon as possible.

Regards,
Dafabet
User name
Dear Valued Customer,

We're still working on your inquiry and apologize for any inconvenience caused by the delay. We’ll provide an update as soon as possible.

Regards,
Dafabet
User name

Dear @Sur64,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1387 / 1451
Avg. Amount $1,095
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Request to Reconsider My Original Complaint New Evidence Available Username < removed >

Dear AskGamblers Complaints Team,


I hope you are doing well.


I am writing to request that you reconsider my original complaint regarding my INR 4,000 withdrawal from Dafabet, which has remained unresolved for more than one year.


Account Details:


Username: < username removed >


Withdrawal Details:


Amount: INR 4,000.00

Transaction ID: 424650594

Withdrawal Date: 13 March 2025

Withdrawal Method: Local Bank Transfer


Following your recommendation, I contacted Dafabet again and gave them additional time to resolve my issue. It has now been almost 10 days, and I have continued communicating with them through email.


Unfortunately, my issue is still not resolved.


Dafabet continues to send only generic responses, stating that:


My withdrawal is being reviewed.

They are following up with their payment team.

They will update me once they receive feedback.


However, they have never provided a UTR/Bank Transfer Reference Number, proof of payment, or any evidence that my INR 4,000 withdrawal was successfully transferred to my bank account. The funds have still not been credited.


Following your advice, I also contacted the Curaçao Gaming Authority, and they acknowledged my complaint. They advised me that while they do not mediate individual disputes, the information I provide may assist them in identifying potential regulatory breaches.


For your review, I have attached:


2025 and 2026 bank statements, clearly showing that the INR 4,000 withdrawal has never been credited to my account.

Recent screenshots of my email conversations with Dafabet, demonstrating that they continue to send only generic responses without resolving the issue.

The response from the Curaçao Gaming Authority.


I respectfully request that you reconsider my original complaint based on this new evidence. I have fully cooperated throughout this process, followed your recommendations, and provided Dafabet with every opportunity to resolve the matter. Despite this, my INR 4,000 withdrawal remains unpaid after more than one year.


If you require any additional information or supporting documents, I will be happy to provide them.


Thank you for your time and consideration. I sincerely hope you can review my complaint once again and assist me in reaching a fair resolution.


Kind regards,


Username: < username removed >

Pending Withdrawal Amount: INR 4,000.00

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71h left
₹4,000