I deposited INR 50,000 on 9 July 2026.
I requested my first withdrawal on 10 July 2026. After that, Dafabet requested KYC documents, which I submitted immediately.
Around 24 July 2026, Dafabet requested additional identity documents again. I provided the requested documents without delay.
Despite submitting all requested documents, my withdrawals have repeatedly been declined or kept pending for almost one month.
I have fully cooperated with every verification request, yet my account has still not been verified and my withdrawal has not been processed.
The attached evidence includes my deposit and withdrawal history showing the repeatedly declined withdrawals and the current pending withdrawal.
I respectfully request AskGamblers to contact Dafabet and ask them to complete my verification, process my withdrawal immediately, or provide a clear explanation for this prolonged delay.
Thank you for your assistance.
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Thank you for confirming that you have received your funds.
We understand your concerns regarding the time taken for you to receive your funds. However, kindly note that it was never our intention to delay the processing of your withdrawal.
As part of our commitment to maintaining a high level of security and protecting customer funds, we may conduct random security checks in accordance with our Terms and Conditions.
As stated under Clause 4.5:
“We maintain the right to demand additional information and/or documentation from you in order to verify your identity as the Account holder in the event of such a security check.”
Therefore, the additional verification and documentation requested during the process were required as part of our security procedures. These checks are carried out to ensure the security of the account and the funds before the withdrawal can be completed.
We appreciate your patience throughout the process and are pleased to confirm that the outstanding withdrawal has now been received.
Regards,
Dafabet
I can now confirm that the outstanding withdrawal has finally been paid and I have received the funds.
However, before this complaint is marked as resolved, I would like my final experience with this case to remain on record.
This issue lasted for approximately 35–40 days. During that period, I experienced repeated verification and withdrawal-related delays, despite providing the requested documents and information. Even after my documents were shown as verified, I still had to continue following up regarding access to my funds.
Based on the way this case progressed, I genuinely believe that without escalating the matter through AskGamblers, it is very unlikely that the issue would have been resolved when it was. Meaningful progress only came after the complaint process and continued follow-ups.
I appreciate AskGamblers for reopening the complaint when the problem continued and for giving both parties a public channel in which the matter could finally be addressed.
Although I have now received my money and therefore consider the financial dispute resolved, based on my personal experience throughout these 35–40 days, I would not recommend Dafabet. Receiving funds that were legitimately available for withdrawal should not require this amount of time, repeated follow-up, and external complaint escalation.
The payment has been received, so no further action is required from my side. AskGamblers may now mark the complaint as resolved.
Thank you to the AskGamblers team for your assistance throughout the process.
Kind regards,
insar89
Thank you for reopening my complaint.
I would like to provide a complete update regarding the current situation.
My first withdrawal of INR 30,000 (Transaction ID 528171812) was successfully processed and received. However, unfortunately, the underlying withdrawal issue was not fully resolved.
After receiving that payment, I submitted another withdrawal for INR 71,602 (Transaction ID 528365385) on 8 September 2026. This withdrawal remained pending for several days and was eventually declined without payment.
The INR 71,602 was subsequently returned to my account balance, and on 14 September 2026 I submitted a new withdrawal request for the same amount. The new withdrawal is:
Amount: INR 71,602
Transaction ID: 529050156
Status: Pending
In addition, I have now been asked to provide verification documents again. This is particularly confusing because my Dafabet account currently displays “Documents verified” and explicitly states that my documents have already been approved.
Furthermore, Dafabet already successfully processed and paid my previous INR 30,000 withdrawal after my verification had been completed.
Therefore, I would kindly ask the Dafabet representative to clarify:
Why was my previous INR 71,602 withdrawal declined after remaining pending for several days?
Why am I being asked to provide verification documents again when my account currently shows that my documents are verified and approved?
Is there actually any outstanding verification requirement on my account?
Will my current INR 71,602 withdrawal (Transaction ID 529050156) now be processed successfully?
I am willing to cooperate with any legitimate verification requirement, but I would appreciate a clear explanation as to why verification is being requested again after my documents were already approved and a previous withdrawal was successfully paid.
I kindly ask that this complaint remain open until the outstanding INR 71,602 withdrawal has actually been processed and the funds have been received.
Thank you to the AskGamblers Complaint Team for reopening the case and giving both parties the opportunity to resolve this matter.
Kind regards,
insar89
Dafabet Casino Complaint Stats
Dafabet Casino Complaint Summary
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