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Dafabet has delayed my KYC verification and withdrawal since 5 July 2026


2 months ago
My KYC documents were submitted on 5 July 2026 and, since that date, my account has remained under review. More than 30 days have passed without my verification being completed or my withdrawal being processed.

I have contacted Dafabet live support many times. Every time I receive the same response: that my documents are still under review, they have followed up with the relevant team, and I should continue waiting. However, nothing has changed despite repeated follow-ups.

The attached evidence includes:

Withdrawal history showing my pending and rejected withdrawal requests.
A screenshot confirming that my KYC documents are still under review.
Three live chat conversations where Dafabet repeatedly confirms that my documents are under review and asks me to wait.

I respectfully request AskGamblers to contact Dafabet and ask them to complete my KYC verification immediately, process my withdrawal, or provide a clear explanation for this prolonged delay.

Thank you for your assistance.
Disputed Casino Dafabet Casino
Amount ₹81965

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Dear Dafabet,

Thank you for the update. I can confirm that my account verification has now been completed successfully.

The issue has been resolved, and this complaint can now be closed.
User name
Dear Valued Customer,

Kindly note that your account has now been validated.

You can proceed to make new withdrawal requests.

Regards,
Dafabet
User name
Dear Valued Customer,

Kindly note that we have made a follow up in regards to the validation of the documents sent to address your pending withdrawal concerns.

Apologies for the delayed concern resolution.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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