Dafabet declined my payment request
Hi
On 28th December 2023, I have submitted my withdrawal request, after that Dafabet requested me to submit my National Government issued ID (Front & Back) for the verification purposes.
I have submitted my KYC documents based on what Dafabet have requested.
On 4th January 2024, there was an email replied with Vietnamese mentioned that my KYC was approved, however the withdrawal is still declined.
On 5th January 2024, they have requested me to submit the photo of me holding my National ID, next to my face with the arms and shoulder fully visible and id information clearly readable once zoomed, and I have submitted this to Dafabet.
However, they did not check it and keep on repeating the same procedure to me, which I have already already submitted my national government ID and my selfie with the ID, but my withdrawal request is still decline.
I have resent my documents again on 12th January 2024, however there is no reply from Dafabet, and my withdrawal submitted on 12th January 2024 was declined without any notice.
Kindly assist me.
Thanks.
On 28th December 2023, I have submitted my withdrawal request, after that Dafabet requested me to submit my National Government issued ID (Front & Back) for the verification purposes.
I have submitted my KYC documents based on what Dafabet have requested.
On 4th January 2024, there was an email replied with Vietnamese mentioned that my KYC was approved, however the withdrawal is still declined.
On 5th January 2024, they have requested me to submit the photo of me holding my National ID, next to my face with the arms and shoulder fully visible and id information clearly readable once zoomed, and I have submitted this to Dafabet.
However, they did not check it and keep on repeating the same procedure to me, which I have already already submitted my national government ID and my selfie with the ID, but my withdrawal request is still decline.
I have resent my documents again on 12th January 2024, however there is no reply from Dafabet, and my withdrawal submitted on 12th January 2024 was declined without any notice.
Kindly assist me.
Thanks.