Complaint #2821 Dafabet Casino

Dafabet casino not cooperating for verification issues

By priyankarajendran63

1 month ago

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I am trying to complete the account verification process and fully comply with Dafabet’s requirements. However, the document upload section is still not accessible on my account, which is preventing me from submitting the required documents.

I have contacted customer support multiple times over the past 5 days via email, chat, and phone calls. Each time, I was informed that the issue would be resolved within 30 minutes, but the document upload section remains unavailable.

I am ready to upload all required verification documents immediately once access is enabled. I have also attached screenshots for reference and verification of the issue.

Please resolve this issue at the earliest so I can complete the verification process.

Thank you for your support.

Disputed Casino Dafabet Casino

Reason Verification issues

Discussion

AskGamblers

• Support Team

4 weeks ago

Dear @priyankarajendran63,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required information has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required information or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear Valued Customer,

Kindly provide the transaction ID, transaction date, amount in dispute, along with screenshots, to enable us to further investigate your complaint.

Your cooperation is highly appreciated.

Thanks,
Dafabet

AskGamblers

• Support Team

1 month ago

Dear @priyankarajendran63,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

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Date & Time of Transaction: 27/05/2026. 08:13:32 PM

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