Dear Askgamblers Team, I am submitting this complaint regarding two delayed withdrawal transactions that remain unresolved despite multiple follow-ups with customer support.
Transaction 1
Amount: INR 27,000
Approved: 03/06/2026 at 07:57:19 IST
Transaction 2
Amount: INR 10,000
Approved: 04/06/2026 at 22:51:27 IST
The platform informed me that Local Bank Transfer withdrawals are processed within 1–4 banking days (excluding Saturdays, Sundays, and holidays). Despite this, I have not received the funds.
Customer support acknowledged the delay and stated that the INR 27,000 withdrawal is under review with their payment partner. However, they have not provided any expected resolution timeline. They have repeatedly asked me to wait without offering a concrete update.
I respectfully request an immediate investigation and resolution. If the transfers cannot be completed, I request that both amounts be promptly returned to my gaming wallet. If the transfers have already been processed, I request the relevant UTR/reference numbers and proof of transfer for both transactions.
I have attached the available transaction details and correspondence with customer support for reference.
Thank you for your attention to this matter.
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Dear Dafabet Support Team and AskGamblers Team,
I would like to sincerely thank both of your teams for your assistance, patience, and continuous support throughout the resolution process. I confirm that both of my withdrawal transactions have been successfully credited to my bank account.
I truly appreciate the time and effort you invested in resolving this matter. Thank you once again.
Kind regards,
<full name removed>
Thank you for the update.
I confirm that both withdrawal amounts have been credited back to my gaming account. I have already submitted a new withdrawal request for these funds.
Kindly process the withdrawal and let me know if any further documents or verification are required.
Thanks.
Dear @Harsha6534,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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