Complaint #650 Dafabet Casino

Dafabet Account Closed and facing manual Withdrawal Issue

By Tan.1200

1 year ago

Hi Dafabet casino team,

Hi Askgamblers team,

My dafabet account was closed almost 2 months ago and i currently have a balance of 251,293.93 INR and my manual bank withdrawal request failed to reach my bank account as my enrolled HDFC bank account with my dafabet account has been inactive and permanently closed.

I have provided my new active bank details through live-chat support several times and asked them to process my manual withdrawal request to the new bank account details provided to them for more than 10-12 days but customer support has either failed to understand my concern and have not been of any help although I have explained my concern again and again.

I request dafabet to please Add and Enroll my new active bank details provided via live customer support and remove the previous hdfc bank account for me to withdraw my funds manually.

Therefore, since my dafabet account is closed, I request dafabet team here to understand my concern fully and help me withdraw my balance funds from my account of 251,293.93 inr to my new bank account please.

I have really been tired of explaining and requesting the dafabet customer support in helping me process my manual bank withdrawal request to my New active bank account details.

I hope this platforms help me with my bank withdrawal concern.

Disputed Casino Dafabet Casino

Reason Declined payment

Amount ₹251293.93

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Tan.1200

1 year ago

Hi Dafabet Casino team,

Anyways Thank you for atleast returning back my funds and to clarify you, i have not claimed any bonus or offers from dafabet, all my bets were genuine.

Askgamblers,
Thankyou Askgamblers for helping me out with my complaint.
I would like to mark it as solved as my amount has been paid by dafabet.

Thankyou again

Dafabet Casino

• Representative

1 year ago

Dear Customer

We have opened your account to allow you to withdraw your funds. However, please note that we will not be lifting any restrictions due to a violation of our rules and regulations, specifically regarding the limitation of holding more than one account.

Regards,
Dafabet

Tan.1200

1 year ago

Hi Dafabet Casino team,

I have a problem with my account,
I am not being able to place or stake bets more then 104 inr in any matches or games.
could u please remove the restrictions so I can place my bets with normal stakes ?
The max bet shows 104 inr
I am a Silver VIP player and i am facing issue placing bets with normal stakes.
Please can u remove the restrictione so i can use and play as normally.
Being a Silver Vip member, why is my account limited to staking bets i cannot understand either

Dafabet Casino Complaint Stats

Resolved 1346 / 1411

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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withdrawal pending due to intentionally delaying account verification process

My dafabet withdrawal is pending from 18 july 2026, i uploaded the account verification documents on 18th july itself, and according to their team it take 48 hour in reviewing them. Which has clearly passed.
So i am requesting aakgamblers team to please help me getting my withdrawal as soon as possible and also help me getting my account verifed at earliest. I already provided them the requested clear documents which they asked but still they are intentionally delaying it.

Total disputed amount is 182000

Their email team is not accountable and they are just sending a random bot reply to every email.
Providing all three proofs here.
Askgamblers team please intervene here, I need your help.

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Dafabet Casino Crypto - withdrawal is disabled in my account

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I make all the deposits and withdrawal using crypto as payment menthol in my account but suddenly since last 2 weeks, crypto withdrawal option is disabled but I can see it in deposit. I reached out to support to enable it but they are sending bot replies about deposit, I don't have any issue with deposit. please kindly enable crypto withdrawal method in my account

thanks

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Withdrawal pending and processing taking too long

My complaint is dafabet intentionally delaying my withdrawal and holding it unnessarily. On 18th july i placed withdrawal request but from 3 days they have not paid my withdrawal, its just pending. When I asked them about this on email. They are just sending irrelevant deposit type bot emails.
I request askgamblers team to please intervene and help me getting my withdrawal as soon as possible from dafabet.

Also I uploaded my documents on 18th july when they asked, but till now its just showing under review. Their expected time frame to check documents is 48 hour which has surpassed. So please askgambler team intervene here to help getting my account verifcation done more fastly and help me in my withdrawal pending issue. Total disputed amount is 155000 inr.

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Deposit of 7200 inr not credited

Transaction I'd: 521892048

Date: 14/07/2026

Transaction amount: 7200

Time: 02.40 pm

Hello sir, I have made deposit of 7200 via BHIM APP ( UPI METHOD). THE UTR OF THE TRANSACTION IS 144703075820. Even after uploading screenshot of payment via cashier, I still haven't received my amount in dafabet gaming id. Please solve the issue immediately.

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Verified Account but Withdrawal Declined

I am filing this complaint against Dafabet regarding the repeated rejection of my withdrawal requests without any explanation.

My account (Username: < username removed >) is fully verified, and my KYC documents have already been approved by Dafabet. My current balance is INR 65,538.43.

Despite having a verified account, every withdrawal request is declined. I have not received any email, notification, or explanation for these rejections.

Declined withdrawals:

Transaction ID: 519525652 – INR 65,338.00 (28 June 2026)

Transaction ID: 522757708 – INR 65,000.00 (19 July 2026)

I have already contacted Dafabet support and submitted a formal complaint requesting the exact reason for the declined withdrawals and immediate release of my funds. However, I have not received any meaningful response.

I respectfully request AskGamblers to mediate this dispute and ask Dafabet to either process my withdrawal immediately or provide a detailed written explanation, with reference to the relevant Terms and Conditions, for rejecting my withdrawals.

I have attached evidence showing my verified KYC status, current balance, withdrawal history, and my complaint sent to Dafabet.

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Dafabet cypto deposit not credited

I made a deposit of INR134600 Rs by using crypto. Usually, crypto deposits are instant, but here still crypto deposit is still not credited even after waiting 10 hours and the dafabet support team is not at all responding to mails and chat. As their customer support seems automated and receiving automated responses. It's been very frustrating to me.

@Askgamblers need your help to resolve my issue. My attaching all the relevant documents for the crypto deposit payment.

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Forcefully applying bonus on my account and not even verifying it for so long

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I am dropping this complaint after utter disappointment with the customer support of Dafabet, which is useless and bot-driven.

Firstly, they failed to verify my account, and it has been pending for so long. Even after multiple follow-ups, nothing happened, and now they forcefully applied some random bonus and are marking all my winnings as bonus amount.

I placed bets using my raw cash deposit of INR 4K without opting into any bonus.

My winnings were incorrectly credited to my Bonus Balance instead of my Cash Balance. I spoke with their support team multiple times, asking which bonus this is and who applied but they can't help me. As I can see and verified by them, there is no active bonus in my account. When asked how they can apply something automatically, they again provided the same bot-based repetitive responses, which are useless. This is completely a breach of customers' trust, where the casino is applying the bonus without the knowledge of the customer, which is not only unethical but also illegal.

I would request Dafabet to please review my transaction and casino betting history and manually transfer my winnings to my withdrawable cash wallet immediately.

Also, please verify my account, which has been pending for so long despite providing all the documents. My ID is SSINGH241

Regards

ID: SSINGH241

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Account documents verification and withdrawal delayed

My Dafabet user ID is sakir25256

I uploaded my documents 10 days ago for account verification purposes and an account withdrawal concern. But till now it is showing account verification in review and as a result, they are just declining my withdrawal requests.

So, AskGamblers team, please intervene here and help getting my account verified and my withdrawl

Total disputed amount is 69000

AskGamblers team, please intervene here because, according to the Dafabet team, they take 48 to 72 hours to review the documents, but for 10 days they are just delaying my verification.

So kindly help me resolve this account verification issue.

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I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,60,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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I am writing to submit a formal complaint against Dafabet regarding an unjustified restriction on my withdrawals and an indefinite account review that has frozen my legitimate funds.

Below is the exact timeline of the issue:

July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

No Bonuses Involved: I only play Live Casino games (Live Dealer) and I have NEVER accepted or claimed any bonuses or promotional offers. All funds in my account consist entirely of my own cash deposits and legitimate winnings.

Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

Whenever I ask for the specific reason for this review or a deadline for its completion, the casino flatly refuses to provide details. They are simply withholding my cash funds and stalling the process indefinitely without any transparency.

I kindly request Ask assistance in mediating this matter. I urge Dafabet to immediately conclude this "review," restore my withdrawal access, and release my funds.

Thank you very much for your time and assistance.

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