Complaint #3344 Dafabet Casino

Dafabet 36000 deposit debited but not credited

By Sreenivas R.

2 weeks ago

Dear AskGamblers Complaints Team,

Dafabet username. Ucopera

I request your assistance in resolving an uncredited deposit of ₹36,000 with Dafabet.

On 2 October 2026 at 2:26 PM, I paid ₹36,000 through CRED Wallet using UPI for my Dafabet deposit. CRED shows the transaction as successful and confirms that the amount was deducted from my wallet and credited to the recipient’s bank account. However, Dafabet shows the deposit as failed, and my gaming account has not been credited.

Transaction details:

- Amount: ₹36,000 INR

- Date and time: 2 October 2026, 2:26 PM

- Payment method: CRED Wallet via UPI

- UPI Reference / UTR ID: 627516767474

- Recipient name displayed: Rohit Kumar

- CRED transaction ID: 57b2104a-bd64-49c8-8fe1-805bd53828bf

After contacting support, I received a response stating that the payment provider, JuPay-UPI Mobile, reported the payment as “NOT_RECEIVED.” The response also stated that escalation had been exhausted and a manual review was required. My deposit remains unresolved.

My CRED receipt shows that the recipient’s bank account was credited. I request that Dafabet manually trace the payment using UTR 627516767474, verify it with its payment provider, and explain the discrepancy.

Please either credit ₹36,000 to my Dafabet account or refund the amount to my original payment source, and provide a clear timeframe for resolution.

I can provide the successful payment receipt, the failed deposit screenshot, and the support correspondence as evidence.

Regards,

< full name removed >

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹36000

Discussion

83 hours left for Ucopera to respond.

Dafabet Casino

• Representative

12 hours ago

Dear Valued Customer,

Please note that our team is currently reviewing your deposit concern under transaction ID 530853873. We will get back to you as soon as we have an update.

We apologize for the delay.

Regards,
Dafabet

Ucopera

• India

1 day ago

You dafabet people completely doing fraud, almost 24 days completed still my amount is not credited back to my account or dafabet account,
Please resolve asap

Dafabet Casino

• Representative

2 days ago

Dear Valued Customer,

We're still working on your inquiry under transaction ID 530853873 and apologize for any inconvenience caused by the delay. We’ll provide an update as soon as possible.

Regards,
Dafabet

Ucopera

• India

5 days ago

Dear AskGamblers Complaints Team,

It has been almost 20 days since I deposited ₹36,000 on 2 October 2026, and my money has still not been credited or refunded. This is completely unacceptable.

I have already contacted the CRED Wallet support team multiple times, and they have clearly confirmed that the transaction was successful and the money was transferred to the recipient.

Despite this confirmation, Dafabet keeps giving the same response that they are still investigating. I strongly believe Dafabet is acting fraudulently by withholding my money without providing any proper explanation or resolution.

How many more days am I supposed to wait? ₹36,000 is not a small amount. I have provided all the required transaction details and evidence.

AskGamblers, I urgently request you to take strict action against Dafabet and intervene in this complaint. It has been 20 days, and I cannot accept any more generic responses or excuses.

Dafabet must immediately refund my ₹36,000 or credit the amount to my account.

Transaction ID: 530853873
UPI Reference/UTR: 627516767474
Amount: ₹36,000
Deposit Date: 2 October 2026

I request AskGamblers to escalate this complaint and demand a clear explanation and immediate resolution from Dafabet.

I need my money back immediately. No more delays or excuses.

Dafabet Casino Complaint Stats

Resolved 1507 / 1582

Avg. Amount $1,160

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 901 out of 943 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Complaint Status

83h left

₹36,000

Having trouble with Dafabet Casino? Submit complaint

Follow this complaint Learn more

Dafabet Casino Complaints

See all complaints for this casino

Withdrawal Disabled and Processing my withdrawal

My Dafabet account’s withdrawal function has been disabled

Username - < username removed > by the Dafabet team without providing any prior notice or explanation. As a result, I am unable to withdraw my funds from my Dafabet wallet.

I have repeatedly contacted their live chat support team, but my issue remains unresolved. Instead of providing a proper response or solution, I keep receiving generic, pre-written messages from their bots.

I have also contacted their email support team and sent emails regarding this issue. However, I have received only irrelevant automated responses, with no proper explanation or resolution from their side.

This situation has caused me significant stress and anxiety because my funds remain inaccessible, and I have no clear information about when my withdrawal facility will be restored.

The total amount of my funds currently stuck in my Dafabet account is ₹1,80,000

Transaction id - 532946324

Therefore, I sincerely request the AskGamblers support team to intervene in this matter, contact Dafabet on my behalf, and help resolve the issue by getting the withdrawal function on my account re-enabled so that I can withdraw my funds without further difficulties.

I hope AskGamblers will investigate my complaint and help me obtain a fair and timely resolution. Thank you for your support.

93h left

₹180,000

I had deposited 4000 but they saying money not received

I had deposited 4000 on dafa
Money successfully debited from my end but they saying money not received

Transaction ID: UPI00000889876920261021222539
Amount: ₹4000.00
Narration: UPI/DR/756082071474/Aman Kumar Singh/YESB/001425000000051/Payment from PhonePe
Transaction mode: UPI
Date: 21 Oct 2026

Please help me

84h left

₹4,000

Isn't verifying my account

Hello everyone! Im asking for your help in withdrawing funds from my account. I submitted my documents for verification 14 days ago, and I was promised they would be reviewed within 72 hours. After waiting a week, I was asked to submit the documents again, so I did. I waited another 3 days, and now they’re asking me to do the exact same thing once more! Dafabet is dragging out the verification process by forcing me to repeat the same steps

77h left

₹252,457

Two of my withdrawal requests have not arrived in my wallet

Hello. Two of my withdrawal requests have not arrived in my wallet. The withdrawals were confirmed in my personal account on October 10, 2026. I contacted customer support, and they told me to wait 4 banking days. Much more than 4 banking days have passed, yet the funds have still not reached my account. Customer support keeps responding with the exact same message. Here are the transaction ID: 531797993, 531798102. I am asking for your assistance.

83h left

₹400,000

Withdrawal marked successful but not received or refunded

Complaint Details:

I am raising this complaint regarding an unresolved INR 99,950 withdrawal from Dafabet.

- Withdrawal amount: INR 99,950
- Transaction ID: 531160567
- Withdrawal requested: 5 October 2026
- Status shown by Dafabet: Successful
- Payment method: Bank transfer to Airtel Payments Bank

Dafabet marked this withdrawal as successful and provided a UTR. However, the amount has not been credited to my bank account.

On 6 October 2026, Dafabet support informed me that the payment had been processed on their end and that local bank transfers could take 1–4 banking days. I was also informed that the Payments Team would review the issue.

Despite following up with customer support, I have continued to receive generic responses without a clear resolution. As of 19 October 2026, the amount has neither been credited to my bank account nor refunded to my Dafabet wallet.

I have experienced previous withdrawal issues with Dafabet, including transactions that were eventually returned to my wallet. I am therefore concerned about the handling of this withdrawal and the lack of a clear resolution.

I even checked with my bank side and they confirmed UTR not traceable.

I request AskGamblers to help me obtain:

1. A proper investigation into transaction ID 531160567.
2. Verifiable proof of the actual payment status and transfer details.
3. If the transfer failed, an immediate refund of INR 99,950 to my Dafabet wallet, or successful payment to my bank account.

Providing my bank statement showing the missing credit, and correspondence with Dafabet support.

I request a specific resolution rather than another generic response stating that the payment has been processed.

Thank you.

82h left

₹99,950

Delaying verification and withdrawal

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 9 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,50,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

transaction id: 532726072

Thank you for your support.

90h left

Withdrawal requests repeatedly declined

I currently have a balance of 430.80 USD that I am unable to withdraw.

I am stuck in an endless loop with their system and support team.

Every time I submit a withdrawal request or provide what they ask for, it gets rejected, and I am forced to start the entire process over again. They are completely blocking my payout without giving any clear reason.

I have fully cooperated, but they refuse to release my money.

I request AskGamblers' urgent intervention to break this cycle and compel Dafabet to pay out my winnings.

Username: Wualis

Disputed Amount: 430.80 USD

92h left

$431

Asked for verification but error is coming while uploading the documents

I was told to send my documents for account verification. I already verified my account but still dafabet asked me to verify my account. So in order to verify my account, I was told to submit my documents in my account section. While I was uploading my documents, an error was keep on coming. I mailed them this issue but I am keep getting the bot reply that upload it in account section. I mailed dafabet my documents multiple times but still getting the same response.
I have attached screenshots and want dafabet to resolve my issue as soon as possible.

Resolved

Deposit not Receive 3000 Ticket 1466884

Dear Dafabet Support Team,

I am writing to report that my deposit of ₹2,999.01 was successfully debited from my bank account on 09 October 2026, but the amount has not been credited to my Dafabet account.

Please find the transaction details below:

Deposit Amount: ₹2,999.01

Transaction Date: 09 October 2026

Transaction Time: 12:38 AM

Transaction ID: T261009242254799127965422

UTR Number: 561600383675

Payment App: PhonePe

The payment status shows successful on PhonePe, and the amount has been deducted from my bank account. However, the deposit is still missing from my Dafabet account.

I have attached the payment receipt as proof of the transaction. Please investigate this issue, verify the payment using the UTR number, and credit the amount to my Dafabet account as soon as possible.

I look forward to your prompt response and resolution.

Thank you.

Best regards,

Ticket #1466884

Rejected

₹3,000

Withdrawal showing as successful but not credited in my bank

Hello AskGamblers Team,

I am raising this complaint regarding a withdrawal of 5,300 IN from my Dafabet account (Dafasports division) that has not been credited to my bank account.

Details of the transaction:

• Account Username: < username removed >

• Withdrawal Amount: 5,300 INR

• Transaction Date: 05/10/2026

• Processed Date: 05/10/2026

• Payout Method: Local Bank Transfer

• Transaction ID: 531165119

The withdrawal status inside my Dafabet account is showing as "Success" / "Completed". However, the standard processing window has passed, and the funds have still not hit my bank account.

I have reached out to Dafabet customer support multiple times and escalated the issue via email, but 1 keep receiving generic responses without being provided a valid Unique Transaction Reference (UTR) number or external bank clearance receipt that my bank needs to track the funds.

Kindly mediate this issue and help me compel Dafabet to either provide a valid UTR tracking number so my bank can locate the funds, or reverse the 5,300 INR back into my gaming account balance.

Thank you.

Resolved

₹5,300