Dafabet username Prabhdeep060990
Registered email <removed>
I am filing this complaint against Dafabet because, despite repeated attempts to withdraw my money and numerous efforts to resolve the issue through customer support, I continue to be denied access to my own funds.
My account currently has an available balance of INR 1,09,269.00, which I have been unable to withdraw.
Every time I attempt to place a withdrawal request, the platform displays the following error:
“Sorry, there was an error with your withdrawal. (Code: 310)”
Furthermore, my transaction history clearly displays the status “Withdrawal Disabled.” This is not an isolated incident or a temporary glitch. The same problem has persisted despite repeated attempts over an extended period.
What makes this situation even more unacceptable is that my account is fully verified. There are no pending document requirements or additional verification requests showing on my account. Yet, Dafabet continues to restrict my withdrawal facility without providing any satisfactory explanation.
I have contacted their customer support multiple times through Live Chat and other available channels. Unfortunately, I have received nothing beyond repetitive, generic responses. Nobody has taken ownership of the issue, explained the actual reason for the restriction, or provided a definite resolution timeline.
The situation is extremely distressing. I have INR 1,09,269.00 sitting in my account, but I cannot access or withdraw even a single rupee of it. Every attempt ends in the same error. Since the withdrawal request fails before submission, no transaction ID is generated, making it even more frustrating when I try to explain the problem to their support team.
How can a platform continue to hold a customer’s available balance while keeping the withdrawal facility disabled indefinitely, without providing a transparent explanation?
I have been patient, I have cooperated, and I have repeatedly approached their support team. But my patience is running out. This money is important to me, and being denied access to it without any meaningful explanation has caused considerable financial distress.
I am approaching AskGamblers because Dafabet’s own customer support has failed to resolve this matter. I expect:
1. An immediate investigation into the recurring Error Code 310.
2. A clear and specific explanation for why my withdrawal facility has been disabled.
3. Immediate restoration of my withdrawal facility.
4. Processing of my withdrawal and release of my entire available balance of INR 1,09,269.00, without any further unnecessary delay.
5. A definite written response rather than another automated or generic customer support message.
Evidence attached:* Screenshot showing my available account balance of INR 1,09,269.00.
* Screenshot confirming that my account is fully verified and no documents are pending.
* Screenshot showing the repeated Error Code 310 withdrawal failure.
* Screenshot of the transaction history displaying “Withdrawal Disabled.”
I sincerely request AskGamblers to escalate this complaint and seek immediate intervention from Dafabet.
I cannot keep sending emails, repeatedly explaining the same issue and receiving automated responses while my money remains inaccessible. I have exhausted the normal support channels and am left with no meaningful way to resolve this situation.
I am not asking for a bonus, compensation, or any special favour. I am asking for access to my own money.
Please treat this complaint with the seriousness and urgency it deserves. I expect Dafabet to stop giving generic assurances and take concrete action to restore my withdrawal facility and release my funds.
I need a resolution, not another automated response
