Mark all as read

Settings

Notifications
Casino Complaints

Dafa Deposit delay


9 months ago

< personal information removed >

Transaction ID: 478570642

Date of transa­cti­on:­06/­12/2025

Time:12:45:31PM

Amount:10000

Deposit method:GPSPay UPI

UTR number: 725807066169


I would like to bring to your attention an issue I recently faced while making a payment to my Dafa account. I initiated a transaction from my bank, and the amount was successfully deducted from my account. However, the payment was not credited to my Dafa balance. When I checked the cashier page, the status showed as “Failed,” even though the money was already debited from my bank.

This situation has caused inconvenience, and I am concerned about the whereabouts of the deducted amount. I kindly request you to look into this matter at the earliest and verify the transaction from your end. If the payment was not received by your system, please ensure that the amount is either credited to my Dafa account or refunded back to my bank account as soon as possible.

I can provide the transaction details, bank reference number, screenshots, and any other information required to resolve this issue. Your prompt assistance will be highly appreciated, as I am hoping for a quick resolution to avoid any further delays or difficulties.

Thank you for your cooperation and understanding. I look forward to your support in resolving this matter at the earliest.

Disputed Casino Dafabet Casino

Discussion

User name

Dear @Sandeep1042,

Kindly note that after a careful review and consideration of your case, the AskGamblers Complaint Team has reached the conclusion that you need to contact your bank and request a chargeback or refund. 

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-2
Please help me Askgamblers. They're lying. They always tell the scripted messages.
User name
Dear customer,

Please be advised that our payments partner has not received the funds. If the amount was deducted from your account, we recommend contacting your bank to request a refund.


Thanks,
Dafabet
User name
Dear valued customer,

We understand your frustration, and we would like to assure you again that we are actively looking into your case.

Thanks for your patience,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1471 / 1544
Avg. Amount $1,111
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 868 out of 909 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
40000 INR Deposit missing for 27 days
I am submitting this complaint regarding an unresolved deposit on my Dafabet account.

Username: TAIBAR677
Dafabet Transaction ID: 527446410
Deposit amount: INR 40,000
Deposit date: 31/08/2026
Payment method: USDT (TRON TRC20)
Amount transferred: 419.618495 USDT
Blockchain TXID: 0180187683f48b153f8063c244fb853fdc13009ad392a3ac351142fe3491439d

The cryptocurrency transaction was successfully completed and confirmed on the TRON blockchain on 31 August 2026. However, the corresponding INR 40,000 deposit has still not been credited to my Dafabet account.

It has now been approximately 27 days since the transaction.

I have contacted Dafabet support multiple times during this period and provided the transaction information necessary to verify the payment. The matter has also been referred to their relevant team for review, but despite the considerable amount of time that has passed, the funds have still not been credited and I have not received a substantive resolution explaining what happened to the confirmed payment.

This is not a recently reported transaction for which I am simply waiting for an initial response. The deposit has remained unresolved since 31 August 2026, despite repeated attempts to resolve the matter directly with the casino.

The blockchain transaction is publicly verifiable as SUCCESSFUL and CONFIRMED. I can provide the transaction history, blockchain confirmation and my correspondence with Dafabet if required.

I am asking Dafabet to manually investigate Transaction ID 527446410, locate the confirmed USDT payment and either credit the corresponding INR 40,000 to my account or provide an appropriate resolution for the funds.

I would appreciate AskGamblers' assistance because almost four weeks have now passed without a resolution.
Chart Pointer
90h left
₹40,000
Dafabet Casino 100000 INR withdrawal not credited since 14092026 Despite Being Marked as Successful
Dear AskGamblers Team,

I kindly request your assistance regarding my 100,000 INR withdrawal from Dafabet Casino, which has not been credited to my bank account since 14/09/2026, despite being marked as successful.

Transaction ID: 529043295
Amount: 100,000 INR
Withdrawal Date: 14/09/2026
Approved: 14/09/2026 at 16:45:40 IST
Status: Successful
UTR: 759034711057

Dafabet confirmed that the withdrawal was successfully processed and provided the above UTR for tracking. However, the amount has still not been credited to my Airtel Payments Bank account.

I contacted my bank regarding the UTR, and they informed me that UTR 759034711057 could not be traced in their system.

Dafabet requested my bank statement for verification, which I provided in PDF format. I also provided an updated statement covering the period from 10/09/2026 until the current date to ensure all relevant transactions were included.


However, despite providing the requested documents, I continue to receive generic responses and repeated requests for the same bank statement, without receiving a clear update regarding the actual status of the payment.

I have fully cooperated with
Dafabet and provided all the information and documents requested. I therefore kindly request AskGamblers' assistance in obtaining a clear resolution regarding this withdrawal.


I would appreciate it if Dafabet could provide a clear update regarding the payment and UTR, or resolve the withdrawal if the funds were not successfully received by my bank.

I'm also attaching my bank statement with this complaint for verification. The statement covers the relevant period and confirms that the 100,000 INR withdrawal has not been credited to my account.

Thank you for your assistance.
Status solved Resolved
₹100,000