3 weeks ago
Hi,
I make all the deposits and withdrawal using crypto as payment menthol in my account but suddenly since last 2 weeks, crypto withdrawal option is disabled but I can see it in deposit. I reached out to support to enable it but they are sending bot replies about deposit, I don't have any issue with deposit. please kindly enable crypto withdrawal method in my account
thanks
I make all the deposits and withdrawal using crypto as payment menthol in my account but suddenly since last 2 weeks, crypto withdrawal option is disabled but I can see it in deposit. I reached out to support to enable it but they are sending bot replies about deposit, I don't have any issue with deposit. please kindly enable crypto withdrawal method in my account
thanks
Disputed Casino
Dafabet Casino
Reason
Software glitch
AskGamblers
1 week ago
• Support Team
Dear @berelli,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Dafabet Casino
2 weeks ago
• Representative
Dear Valued Customer,
Kindly note that payment method has not been made available to your account.
This is the final decision on our end.
Our account payment methods vary based on availability.
Kindly check the available payment methods in your account in the Cashier.
All the payment methods listed that you can view there are the only payment methods that you can use in your account.
Thanks
Dafabet
Kindly note that payment method has not been made available to your account.
This is the final decision on our end.
Our account payment methods vary based on availability.
Kindly check the available payment methods in your account in the Cashier.
All the payment methods listed that you can view there are the only payment methods that you can use in your account.
Thanks
Dafabet
berelli
2 weeks ago
• India
Can I know the reason for this
Dafabet Casino
2 weeks ago
• Representative
Dear Valued Customer,
As previously advised, the crypto withdrawal method is not available for your account, although crypto deposits remain available.
Kindly use one of your other available withdrawal methods. We understand this may not be your preferred option; however, we are unable to make any exceptions in this case.
We remain at your disposal for any concerns.
Thanks,
Dafabet
As previously advised, the crypto withdrawal method is not available for your account, although crypto deposits remain available.
Kindly use one of your other available withdrawal methods. We understand this may not be your preferred option; however, we are unable to make any exceptions in this case.
We remain at your disposal for any concerns.
Thanks,
Dafabet
Dafabet Casino Complaint Stats
Resolved
1414 / 1478
Avg. Amount
$1,101
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
COMPLAINT REFERRED BY AGCCS PARTNER
Apostaconfiavel (239)
Screenshot