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Cricket cashback bonus not credited for this week


Username - Flippybondo

I haven't recieved my 'Maximum Cricket Cashback' Bonus for this week despite meeting all the conditions and correspondence with the dafa customer support team -

> Have bet more than INR 90,000 on Cricket bets in the past week at odds greater than 1.50 ( Min. Odds specified )
> Have made multiple deposits during this week ( Another condition of the bonus )
> Have no other active bonuses currently ongoing ( Another condition of the bonus )
> Have faced this bonus not being credited issue multiple times in the past, But this time I've decided enough is enough and am submitting a complaint to receive my bonus
> I have had multiple correspondences with the customer support team as seen below and the response is never satisfactory
askGamblers Team, Kindly register this complaint so that the Dafabet team sees it and credits me with my deserved bonus.
Thank you
Disputed Casino Dafabet Casino

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-2
askGamblers, the issue isn't resolved and as you can see from the above messages, Dafa refuses to give a specific reason so I'm not really sure what to do
User name
Dear valued customer,

You have already been informed about our terms and conditions, which are binding for all, as well as about the fact that the company is the sole responsible party for the issuance, non-issuance, or cancellation of a bonus.

https:­­­/­/­w­­w­­w.d­­­a­f­­­ab­­e­t.c­­­om­/­­­in­­/­p­­ro­­­m­ot­­­io­­n­­s­/­d­­­f-p­­­r­o­m­­o­­-g­­­en­e­­­ra­­l­-­­terms

For any other concerns, please contact our customer support so that any questions can be addressed.

We apologize for any inconvenience caused.

Thanks,
Dafabet
User name loyalty-level-2
Remove the restrictions* typo

Dafabet Casino Complaint Stats

Resolved 1364 / 1429
Avg. Amount $1,104
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
USDT deposit successfully sent but not credited

Dear AskGamblers Team,

I request your assistance regarding a deposit dispute with Dafabet.

On 26 July 2026, I made a deposit of ₹10,000 via USDT (TRC20) using the payment details and QR code generated by Dafabet. The blockchain transaction was completed successfully and has been fully confirmed. However, my Dafabet account still shows the deposit as Pending, and my account balance remains ₹0.00.

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Dafabet Deposit Details

Transaction ID: 523538443

Transaction Date & Time: 26 July 2026, 03:02:27 PM

Amount: ₹10,000

Status on Dafabet: Pending

From: ViPay to: Dafa Sports

Network: USDT (TRC20)

Recipient Wallet: TM6yTvF9i8EAFax5wCHJDhswMqRpmnJs5c

Transaction Hash (TXID): 4f870072c07dc5cad71419edc7a5456847de6f3a5f2838fe66152aa7abad9765

Blockchain Status: Successful and Confirmed

The wallet address displayed by Dafabet exactly matches the wallet address to which I transferred the funds. This confirms that the payment reached the destination wallet generated by Dafabet.

Despite this, the deposit has not been credited to my gaming account. I have already contacted Dafabet Support and provided all the requested evidence, including:

Dafabet deposit request with QR code.

Payment page showing the generated wallet address, SafePal transfer confirmation, TronScan blockchain confirmation.

Screenshot showing the deposit is still marked Pending in my Dafabet account.

As of today, I have not received my deposit or any meaningful resolution.

I respectfully request that AskGamblers intervene and ask Dafabet to investigate this payment with their payment provider and credit my ₹10,000 deposit immediately, as the blockchain evidence clearly shows the transaction was completed successfully.

Thank you for your assistance.

Chart Pointer
94h left
₹10,000
Deposit still pending extremely poor payment processing

Dear AskGamblers Team,

I am extremely disappointed with the way Dafabet is handling customer funds.

On 26 July 2026, I deposited ₹10,000 (108 USDT - TRC20) using the official QR code and payment address generated by Dafabet. The transaction was completed successfully and permanently confirmed on the TRON blockchain.

However, my deposit is still showing as "Pending" on Dafabet's internal website, and my account balance remains ₹0.00.

Deposit Details

Amount: ₹10,000 (108 USDT)

Dafabet Transaction ID: 523537121

Blockchain TXID: 2d0d2745a777ac64b554c880f107113323e7bf00f87be32a18e2c5ba313de68e

Blockchain Status: Successful & Confirmed

Dafabet Status: Pending

I have already submitted every possible proof:

Blockchain confirmation (TronScan), SafePal transaction record, Dafabet deposit history showing "Pending", the QR code/payment address generated by Dafabet

There is no issue from my side. The payment has reached the destination wallet successfully. The only issue is Dafabet's internal payment processing system, which has failed to credit a confirmed deposit.

This experience has seriously damaged my confidence in Dafabet. If the casino cannot even process a simple confirmed deposit correctly, I have serious concerns about how they handle customer withdrawals, which involve much larger amounts and are even more critical.

A reliable gambling operator should have a payment system that can process confirmed blockchain deposits promptly. Instead, customers are left waiting with no explanation, no timeline, and no resolution while their money remains unavailable.

I respectfully request AskGamblers to intervene and require Dafabet to:

  • Immediately investigate their internal payment processing system.
  • Manually credit my confirmed ₹10,000 deposit without any further delay.
  • Explain why a blockchain-confirmed payment is still pending on their website.
  • Ensure that other players do not experience the same issue.

I have attached all supporting evidence, including the blockchain confirmation, wallet transaction, and Dafabet pending deposit screenshot,

I hope AskGamblers can help resolve this matter as soon as possible.

Thank you.

Chart Pointer
95h left
₹10,000