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Cozeni deposit transaction not credited to my dafabet wallet even the transaction was successful from the tron wallet end


8 months ago

Hi team

My id is < sent to the casino >

One of my deposit through cozeni which was successful transaction from the tron wallet end was never credited to my account.

It initially went to pending state but post some time it changed to failed state.

The transaction date is 27th oct 2025 and from the wallet end it is successful but the dafabet team is not crediting my amount

Im attaching the necessary proofs for your reference showing the transaction success

Hash #-

< removed and visible on the attachment >

Transaction Id

471532776

Transaction Date

27/10/2025 12:46:49 PM

Transaction Amount

50100.00

Status

Failed

Transaction Type

Deposit

From

Cozeni

To

Common Wallet


Please help in crediting the amount to my account

Disputed Casino Dafabet Casino
Amount ₹50100

Discussion

User name

Dear @Sukumar,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit was completed.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name
Dear valued Customer,

Kindly note that our customer support team has reached out to you with detailed information regarding your complaint.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name
Dear Valued Customer

Please note that we are still working on your inquiry. We apologize for any inconvenience or delays you are experiencing.

Thanks,
Dafabet.

Dafabet Casino Complaint Stats

Resolved 1317 / 1382
Avg. Amount $1,109
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
I have been experiencing serious withdrawal issues

Hello AskGamblers Team and Dafabet ,

I am submitting this complaint regarding my Dafabet account because I have been experiencing serious withdrawal issues.

I have been a Dafabet customer for a long time, and my account is fully KYC verified. Despite this, my withdrawal requests are repeatedly being rejected or significantly delayed without any valid explanation. I currently have a balance of more than 350,000 in my account, and I am unable to withdraw my funds.

I have contacted Dafabet's live chat support numerous times, but the experience has been extremely disappointing. Most responses appear to be automated, and even when I am connected to a human agent, I receive generic replies that do not address my issue or provide any meaningful assistance. Despite repeated follow-ups, my issue remains unresolved.

I have attached all relevant evidence, including proof of my KYC verification screenshot.

I have seen that AskGamblers has successfully helped many players resolve similar disputes, which is why I am requesting your assistance. I kindly ask you to contact Dafabet on my behalf and help facilitate a fair and prompt resolution so that my withdrawals are processed without any further unnecessary delays.

For privacy reasons, I respectfully request that my Dafabet User ID is not displayed publicly on the complaint page. However, you may share it privately with Dafabet if it is necessary to investigate and resolve my complaint.

Thank you for your time and assistance. I sincerely hope for a fair, timely, and positive resolution.


Kind regards,

Chart Pointer
89h left
₹350,000