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Complaint regarding uncredited deposit INR 5000


1 month ago

Dear AskGamblers Team,

I am raising a formal complaint against Dafabet regarding an unresolved deposit issue.

Details of the issue:

Casino: Dafabet

Deposit Amount: INR 5000

Transaction ID: 504699897

UTR: 610490003095

Payee account: 7627018731@mbk

Date & Time: 14 April 2026, 22:40 IST

The amount was successfully debited from my bank account, but it has still not been credited to my Dafabet wallet. I have contacted their support multiple times, but I am only receiving repeated generic responses such as “we are working on it” or “the amount will be added once confirmed.”

They have failed to provide a clear reason for the delay, specify where the funds are currently held or give any definite timeline for resolution

This delay has now gone on for an unreasonable amount of time, and their support has not taken proper responsibility for resolving the issue.

I request that AskGamblers intervene and help resolve this matter by ensuring that either the deposited amount of INR 5000 is credited to my account immediately, or the amount is refunded to my original payment method

I am providing all necessary proof, including bank transaction details and email communication with the operator.

Please treat this as urgent, as the operator has failed to provide a satisfactory resolution despite multiple follow-ups.

Thank you for your assistance.

Yours sincerely,

<full name removed>

<email address removed>

Disputed Casino Dafabet Casino
Amount ₹5000

Discussion

User name

Dear @satta0490,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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