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Complaint against Dafabet & unjustified account closure 100000 withheld


1 year ago


Issue Description:

I am filing this complaint against Dafabet regarding the unjustified closure of my account and the withholding of my funds amounting to ₹100,000.

On attempting to log in, I received a message stating that my account is closed, and I was advised to contact customer support. I immediately reached out to Dafabet's support team, requesting them to reopen my account. Initially, they acknowledged my request and informed me that it was under review. However, despite multiple follow-ups, my account remains closed, and no resolution has been provided.

Attempts to Resolve:

I contacted Dafabet support via email and received responses stating that my request to reopen the account was being processed.

I followed up several times, yet my account remains restricted without any valid explanation.

No specific reason has been given for the closure, nor has any resolution been provided regarding my balance withdrawal.

My Request:

Immediate reopening of my Dafabet account.

Full access to my funds (₹100,000) and the ability to withdraw them.

A clear explanation of why my account was closed without prior notice.


This situation is highly frustrating and feels unfair. I urge AskGamblers to intervene and help me retrieve my account and funds as soon as possible.

Supporting Evidence (Attached):

1. Screenshot of the login issue showing "Your account is closed."

2. Email conversation with Dafabet support regarding the reopening request.

I appreciate your assistance in resolving this issue.



Disputed Casino Dafabet Casino
Amount ₹100000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Thankyou askgamblers & dafabet for solving my issue,
You can close this complain
User name loyalty-level-2
Dear Askgamblers Team & Dafabet Support,

I have requested a withdrawal of ₹91,060 on 29/03/2025, but it has not been processed yet.

Could you please provide an update on this transaction?

Transaction ID: 428674876

Looking forward to a quick resolution.

Best Regards, [Papu Ram]
User name
Dear valued customer,

We can confirm that your account is now open.
Your account is currently restricted to withdrawals only, as it has been identified that you possess multiple active accounts.

We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
92h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
19h left
$288