Complaint #902 Dafabet Casino

Complaint against Dafabet & unjustified account closure 100000 withheld

By Papsa100

1 year ago

Issue Description:

I am filing this complaint against Dafabet regarding the unjustified closure of my account and the withholding of my funds amounting to ₹100,000.

On attempting to log in, I received a message stating that my account is closed, and I was advised to contact customer support. I immediately reached out to Dafabet's support team, requesting them to reopen my account. Initially, they acknowledged my request and informed me that it was under review. However, despite multiple follow-ups, my account remains closed, and no resolution has been provided.

Attempts to Resolve:

I contacted Dafabet support via email and received responses stating that my request to reopen the account was being processed.

I followed up several times, yet my account remains restricted without any valid explanation.

No specific reason has been given for the closure, nor has any resolution been provided regarding my balance withdrawal.

My Request:

Immediate reopening of my Dafabet account.

Full access to my funds (₹100,000) and the ability to withdraw them.

A clear explanation of why my account was closed without prior notice.

This situation is highly frustrating and feels unfair. I urge AskGamblers to intervene and help me retrieve my account and funds as soon as possible.

Supporting Evidence (Attached):

1. Screenshot of the login issue showing "Your account is closed."

2. Email conversation with Dafabet support regarding the reopening request.

I appreciate your assistance in resolving this issue.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹100000

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Papsa100

1 year ago

Thankyou askgamblers & dafabet for solving my issue,
You can close this complain

Papsa100

1 year ago

Dear Askgamblers Team & Dafabet Support,

I have requested a withdrawal of ₹91,060 on 29/03/2025, but it has not been processed yet.

Could you please provide an update on this transaction?

Transaction ID: 428674876

Looking forward to a quick resolution.

Best Regards, [Papu Ram]

Dafabet Casino

• Representative

1 year ago

Dear valued customer,

We can confirm that your account is now open.
Your account is currently restricted to withdrawals only, as it has been identified that you possess multiple active accounts.

We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1346 / 1411

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

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