Complaint #2775 Dafabet Casino

Complaint Against Dafabet for Withdrawal Delay and Failed Deposit

By Vishal S.

2 months ago

Dear Sir/Madam,

I am writing to formally lodge a complaint against Dafabet regarding unresolved issues with my account, despite having completed all required verification procedures.

Account Details:

< personal information removed >

Issues Faced:

Pending Withdrawal:

I have a withdrawal request of INR 5,000 that has not been processed.

Transaction ID: 506000995

Despite submitting all necessary documents, including ID proof and a selfie, the withdrawal remains unresolved.

Failed Deposit via Crypto:

I made a deposit of INR 25,000 via cryptocurrency, which has not been credited to my account.

Transaction Hash: 7c20d3229aabbc4586a7a5319afb52dd5ed874b100eedacae7fc90f08a545abe

Transaction Link: https://tronscan.org/#/transaction/7c20d3229aabbc4586a7a5319afb52dd5ed874b100eedacae7fc90f08a545abe

The transaction appears successful on the blockchain, but the amount is still not reflected in my Dafabet account.

I have already provided all requested documents and proof, including screenshots of the transaction. However, there has been no proper resolution or clear response from Dafabet’s support team.

Request: I kindly request immediate action on the following:

Process my pending withdrawal of INR 5,000 without further delay.

Credit my failed deposit of INR 25,000 or provide a valid explanation and resolution.

Dafabet trc 20 address where they are requested to pay is-

TGcPPk34Np71eod2LdBt2VUMoYgC9xGbdb

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹30000

Discussion

AskGamblers

• Support Team

1 month ago

Dear @visha95,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear valued customer,

We can confirm that your withdrawal has been successfully completed.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Dafabet Casino

• Representative

1 month ago

Dear valued Customer,

Please note that we are working on your inquiry. We apologize for any inconvenience or delays you are experiencing.

Thanks,
Dafabet

AskGamblers

• Support Team

1 month ago

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1301 / 1367

Avg. Amount $1,094

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Total amount in my account is 602000 inr

My dafabet userid is aftabking8

Few days ago dafabet team told me to submit verification documents in order to process my pending withdrawal request.

So i uploaded the requested documents and my account has been approved.

Currently when I am opening the my accounts - documents tab, it says ' your documents has been approved' .

But issue is , after my successful account verification also they are delaying in processing my pending withdrawal requests.

@askgamblers team, i ask you to kindly intervene here to help getting my withdrawal. I have followed all the instructions given by dafabet but still after account verification completed, they are unnessarily delaying my withdrawals.

Total amount in my account is 602000 inr.

I have hope on askgamblers team to help on this matter.

82h left

₹602,000

Verification and withdrawal delay

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1,00,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

81h left

₹100,000

Withdrawal disabled issue going on for 2 weeks

From 8 June 2026, withdrawal is disabled in my Dafabet account. When I asked their support team, they said it needs to verify my account first in order to enable this withdrawal.

So I uploaded my ID and selfie holding the ID in my accounts documents tab, and also sent it to their documents team. So on 14th June, I received an email from their documents team that valid documents have been received, and my account is fully verified now.

On my accounts documents tab, it's currently showing' your documents have been approved'

But after fully cooperating with them, they have still not enabled my withdrawal section.

@askgamblers team, I request you to kindly intervene here and help me get my withdrawal section enabled so that I can get my withdrawal.

Total disputed amount is 128618 inr

Kindly resolve this as soon as possible.

30h left

₹128,618

Verification and withdrawal delay

Dear AskGamblers Team,

Furthermore, I would like to clarify that the total disputed amount in this case is ₹5,00,000 (INR).

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

81h left

₹500,000

I depoited 20000 rupees on 05/06/2026

Hello sir I depoited 20000 rupees on 05/06/2026.
Payment is successful but still I didn't receive the deposit in my account.
In the transaction history it's showing failed but deposit was successful.
My transaction ID is 515856307
Its already 23 days over but still i didn't receive the deposit.
I also send mail to dafabet many times but they send same message again and again
The amount will be added to your wallet once confirmed.

54h left

₹20,000

Withdrawal delayed for One month No Resolution from Dafabet

Dear AskGamblers Team,

I would like to file a complaint against Dafabet regarding a withdrawal that has been pending for 30 days without any successful processing or clear resolution.

My username is < username removed> >

I have submitted all the documents and completed the wagering.

Total withdrawal amount is 290000

Transaction id - 511957546

Amount - 100000

Transaction id - 512028383

Amount - 115000

Transaction id - 512053986

Amount - 50000

Transaction id - 512081144

Amount - 25000

I have submitted a withdrawal on 20/05/2026

After some time it went to processing and it still stuck there and I have not received my funds

I have contacted Dafabet customer support multiple times

Support has not provided a clear completion date or satisfactory explanation for the delay

My account is fully verified and I have complied with all requested verification requirements

I respectfully request AskGamblers to assist in obtaining:

An immediate review of my withdrawal.

Processing of the pending withdrawal without further unnecessary delays.

A clear explanation from Dafabet regarding the reason for the prolonged processing time.

I have attached screenshots of:

The withdrawal request.

Current processing status.

61h left

₹290,000

Deposit not credited from 13 days

Dear DafaSports Support Team,

I am writing to follow up on my deposit of INR 5,000, which was made on 11 June 2026 at 04:08 AM and has still not been credited to my account.

Transaction Details:

* Amount: INR 5,000
* Date & Time: 11 June 2026, 04:08 AM
* From: 8054442691@kotakbank
* To: boim-490365155432@boi

It has now been 13 days since the transaction was completed. During this period, I have repeatedly contacted support and have only received automated responses stating that the matter is being checked. Initially I was informed that it would take 3 days, then 7 days, but there has been no resolution, update, or credit to my account.

This prolonged delay is causing significant mental stress and inconvenience. I respectfully request that this matter be escalated immediately and that I receive either:

1. Credit of the INR 5,000 deposit to my account, or
2. A refund of the full amount to my dafasport account.

Please provide a clear status update, investigation findings, and an expected resolution timeline. I would appreciate a response from a supervisor or the relevant payments team rather than an automated reply.

I have attached the transaction screenshot and supporting details for reference.

Thank you for your immediate attention to this matter.

Regards,

90h left

₹5,000

Account documents verification taking too long

Hi,My dafabet user id is < username removed >

Dafabet is declining my withdrawal in the name of account verification.

For the last 20 days I have been emailing them about my account verification.

I uploaded the requested documents in my accounts documents tab and it is showing " your documents have been received and we are reviewing them'

This process has taken too long and as a result of this they are holding my withdrawals. They are total disputed amount is 100000 inr.

In emails they are sending me bot type similar email every time.

@askgamblers team, I am ready to provide them with any other documents that they require from me. Kindly tell them to reply to my email thread. If they want new documents, then kindly reopen the documents tab, so that I can upload documents as per their needs.

6h left

₹100,000

Withdrawal is disabled

Dafabet has disabled withdrawal in my account. As a result, I am not able to place withdrawal requests. As soon as I try to place the requests, it shows a code 310 error.

I emailed them, the Dafabet team, multiple times, but they sent me the same irrelevant email to every email.

So I have lost hope in their email support team. I have only hope in you to get this resolved.

Total disputed amount is 102137 inr

I request you to please intervene here and tell the Dafabet team to send me a guided email, that what I need to do in order to enable the withdrawal section of my account.

If they want me to do re-account verification, I am happy to do that; all I need is to get withdrawal enabled so that I can withdraw my funds.

Hoping for justice here.

Unresolved

₹102,138

Deposit not credited after 7 days

Hi team,

I have deposited 120000 INR on June 16th, and it's been 6 days since I made the deposit, but still my amount is not credited.

Every time I check with Dafabet support, they are simply giving a bot reply that we made a follow-up. But it's already been 6 days.

I made an iCash deposit of 120000, and the amount has been deducted from the voucher. iCash has confirmed that the amount is credited to the merchant. Please find the merchant invoice copy provided by iCash.

Transaction ID: 517665416

Kindly help me get my deposit asap

62h left

₹120,000