Complaint #2820 Dafabet Casino

Complaint Against Dafabet for Excessive Delay in Document Verification

By Prakash Kumar M.

1 month ago

Dear AskGamblers Team,

I am writing to formally lodge a complaint against Dafabet regarding an ongoing issue with my account verification process.

It has now been approximately 10 days since I submitted all the required documents which includes the photo of my ID (front & back) and a selfie with my ID for verification. Despite complying fully with their requests and providing accurate documentation, my account is still not verified. This delay has already exceeded every timeframe that was communicated to me by their support team.

I have made multiple attempts to resolve this issue by contacting Dafabet through both calls and messages. Each time, I have been assured that the verification would be completed within a certain period, but those deadlines have repeatedly passed without any progress or clear explanation.

This situation is extremely frustrating, as the delay is preventing me from accessing my funds and using my account normally. The lack of transparency and failure to adhere to their own stated timelines raises serious concerns about their service and reliability.

I kindly request AskGamblers to intervene in this matter and help expedite the verification process or provide a clear resolution.

I am willing to provide any additional information or documentation if required.

Thank you for your support.

Disputed Casino Dafabet Casino

Reason Verification issues

Amount ₹70070

Discussion

AskGamblers

• Support Team

3 weeks ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

pkm155

• Asia

3 weeks ago

Thanks, My case is fully resolved

AskGamblers

• Support Team

3 weeks ago

Dear @pkm155,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

3 weeks ago

Dear Customer,

We can now confirm that your documents have been verified and the withdrawal processed successfully.

We still encourage you to contact our Customer Support department about these issues.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (215)

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