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Common wallet firstdeposit bonus not credited 20000


1 year ago

I have deposited 32000 in common wallet dafabet product.

As per terms and conditions first deposit bonus 100% upto 20000 should be credited automatically next day.


I got a notification stating 100% first deposit bonus eligible for 20000 to common wallet to accept or decline subject to 20x wagering.

I have accepted it.

Later I got another notification stating 20000 credited to common wallet successfully.

But when I see there is no 20000.

But I can see wagering requirement of 400000 in cashier history page please find attached proofs wagering requirement, deposit

< personal information removed >


If I'm not eligible for 20000 as I have used my deposit amount 32000 at least Im eligible for 10% loss cashback Right.

As system automatically credits first deposit bonus 20000 I'm not eligible for loss 10% cashback of 3200 and vip cashback of 5% percent 1600 so I will not get.

20000 fdb got notification and accepted x20 wager but no balance.

As I deposited 32000.

Disputed Casino Dafabet Casino

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Should the player face issues which were not part of the present case, the player is welcome to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2

Bonus issue is solved,


But I have deposit issue

Where I have deposited 7000

Still not credited

I have made the payment through phonepe transaction is successful,but in dafabet it shows failed

Everytime they says yet to secure the funds

These days Dafabet is not handling deposits very well, it's very frustrating

Phonepe payments are instant

It's one to one transaction, in payment gateway might be it's 3rd party website where they provide upi id we will make payment through UPI app

Why it's taking more time just to verify with UPI holder takes a minute


Please credit,


Deposit

27/01/2025

7000.00

Failed

Transaction Id

413311513

Transaction Date

27/01/2025 10:09:47 PM

Transaction Amount

7000.00

From

DymondPay UPI

To

Dafa Sports

User name

Dear @ratnamrock,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,
You need to deposit 20k INR and accept the bonus

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
92h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
19h left
$288