I have been using dafabet from last 4 years and while i was using the dafabet , suddenly it logged me out and i tried to login, but "player account suspended" message was popped. I tried to have a live chat with the support and had a request to reopen the account, but they declined the request and has not given a proper reason as why my account has been suspended. I have around 46000 INR in my account and because of the account suspension, i am not able to login and withdraw the money. Kindly help me with this issue @AskGamblers
Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
Please be advised that (483745687) has already been claimed by another merchant and, therefore, cannot be claimed again .
Thanks,
Dafabet.
Kindly attaching the previous complaint where the 40000 INR where the Dafabet team suggested me to connect with the bank . I am attaching the link for that complaint for your reference. Kindly let me know if you need anything from my side and kindly resolve this issue as early as possible.
https://www.askgamblers.com/casino-complaints/dafabet-casino-deposited-40000-inr-not-reflected-in-dafabet-account
Thanks
Nag
Please note that we are still working on your inquiry. We apologize for any inconvenience or delays you are experiencing.
Thanks,
Dafabet.
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