Casino first deposit bonus not credited 100 percent upto 20000
I have deposited 16000 in casino wallet dafabet product.
That is my first deposit in dafabet casino wallet so I'm eligible for first deposit bonus of 100% and it should be credited automatically the next day as per terms and conditions.
But I didn't get 16000.
Every time chat support says will be credited automatically.
I have waited for 2 months and finally I got to know that I can raise complaint.
Please help me, as support says not eligible, deposit money used like that.
As per terms and conditions of casino fdb, they didn't mention I can't use it, they didn't tell in case lost before 24 hours no fdb like that.
Attaching all proofs.
Please review my complaint along with proofs of deposit, fdb t&c.
Dafabet Casino Complaint Stats
Resolved
1502 / 1576
Avg. Amount
$1,145
Avg. Complaint Duration
10 days
Avg. Response Time
2 days
Dafabet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.