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Casino Complaints

BTC withdrawal issue


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By Nikozli
3 years ago

Hi, I ve register with Dafabet on 1st April 2023. and made deposit of 15 mBtc on which I received bonus. I ve completed rollover for given bonus and requested withdrawal of 29.5 mBtc on 6th April 2023. Soon I was asked for KYC which I pass successfully. Today is 20 April 2023. and I still haven’t received my funds.

I ve contacted Dafabet several times via chat and email but all I ve got is transferring from one agent to another and claiming that I will get my funds asap. I found unacceptable to wait for BTC payout for 2 weeks now.

I hope you will be able to help me with this matter.

Thank you in advance.

< name removed >

Disputed Casino Dafabet Casino
Amount BTC0.0295

Discussion

User name loyalty-level-2
Hi, no there are no updates. Still waiting for my money. It’s been 18 days now…
User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1510 / 1584
Avg. Amount $1,160
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 903 out of 944 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Withdrawal marked successful but not received or refunded
Complaint Details:

I am raising this complaint regarding an unresolved INR 99,950 withdrawal from Dafabet.

- Withdrawal amount: INR 99,950
- Transaction ID: 531160567
- Withdrawal requested: 5 October 2026
- Status shown by Dafabet: Successful
- Payment method: Bank transfer to Airtel Payments Bank

Dafabet marked this withdrawal as successful and provided a UTR. However, the amount has not been credited to my bank account.

On 6 October 2026, Dafabet support informed me that the payment had been processed on their end and that local bank transfers could take 1–4 banking days. I was also informed that the Payments Team would review the issue.

Despite following up with customer support, I have continued to receive generic responses without a clear resolution. As of 19 October 2026, the amount has neither been credited to my bank account nor refunded to my Dafabet wallet.

I have experienced previous withdrawal issues with Dafabet, including transactions that were eventually returned to my wallet. I am therefore concerned about the handling of this withdrawal and the lack of a clear resolution.

I even checked with my bank side and they confirmed UTR not traceable.

I request AskGamblers to help me obtain:

1. A proper investigation into transaction ID 531160567.
2. Verifiable proof of the actual payment status and transfer details.
3. If the transfer failed, an immediate refund of INR 99,950 to my Dafabet wallet, or successful payment to my bank account.

Providing my bank statement showing the missing credit, and correspondence with Dafabet support.

I request a specific resolution rather than another generic response stating that the payment has been processed.

Thank you.
Status solved Resolved
₹99,950