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blocking withdrawals 226000 showing error 310 and delaying payments without reason


6 months ago
I am facing a serious issue with Dafabet regarding my withdrawals.

My account currently has multiple withdrawal requests:
- INR 170,000 – Pending since 04 April 2026
- INR 20,000 – Pending since 04 April 2026
- INR 10,000 (x2) – Marked as “Withdrawal Disabled”

Additionally, whenever I try to make a new withdrawal, I receive an error:
“Sorry, there was an error with your withdrawal (Code: 310)”

I have already checked my Documents section, which clearly shows:
“No action is required at the moment”

This means:
- No document is pending from my side
- Yet withdrawals are blocked and delayed without explanation

This is extremely concerning as:
- Earlier withdrawals were processed successfully
- Suddenly multiple withdrawals are blocked
- New withdrawals are not even allowed

Dafabet has not provided any official email or explanation for this behavior.

I request AskGamblers to intervene and help:
1. Process all my pending withdrawals immediately
2. Remove withdrawal restriction (Error Code 310)
3. Provide a clear explanation for this action

This kind of behavior damages trust and appears unfair towards players.

I am ready to provide all supporting screenshots and transaction IDs.

Thank you.
Disputed Casino Dafabet Casino
Amount ₹226000

Discussion

User name

Dear @Saqibkh94,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear customer,

We are pleased to inform you that your account has been verified and withdrawal has been enabled.

Thank you for your continued patience and cooperation.

Regards,
Dafabet
User name
Dear Valued Customer,

We understand your frustration and we would like to assure you again that we are actively looking into your case.

We appreciate your patience.

Thanks,
Dafabet.
User name
Dear valued customer,

We understand your frustration. Please be advised that completing these checks may take some time. We highly appreciate your patience and will contact you once we have an update.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068