Complaint #2518 Dafabet Casino

Blocking withdrawal due to alleged unconfirmed deposit I never made

By Govindugopi1

7 months ago

Hi Team,

I’m unable to process a withdrawal due to an error claiming an “unconfirmed deposit” of INR 1,000 (fee 3%, net INR 970) on Feb 23, 2026 at 3:50 PM IST. I did NOT attempt this deposit—no such transaction from my side. Dafabet support insists I must “secure” this amount first to enable withdrawal, but they’ve provided no proof or transaction history despite my request.

Full Email Thread (timestamps in IST):
• Feb 24, 1:04 AM (me): Reported withdrawal error, provided username Govindugopi1.

• Feb 24, 2:23 AM (Dafabet - S.Venkateswarlu): “Your deposit of INR 1000 on 23/02/2026 3:50 IST not settled. Secure amount to enable withdrawal.”
• Feb 24, 1:05 PM (me): “I confirm I have NOT attempted this deposit. Please send history if available.”
• Feb 24, ~1:49 PM (Dafabet - s.nasabi): Reiterated unconfirmed deposit details, demanded securing INR 1,000 (net INR 970) for withdrawal. Suggested emailing support.inr@dafabet.com.

No history provided, no resolution. This seems like an error on their end blocking my legit withdrawal. Requesting AskGamblers mediation to force them to share proof, lift the block, and process my withdrawal.

Attachments: (Email screenshots/transcript ready if needed)

Thanks for help!

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹200000

Discussion

AskGamblers

• Support Team

7 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Govindugopi1

7 months ago

Issue has been resolved.

Thanks for your help!

@ Askgamblers- please close the ticket

AskGamblers

• Support Team

7 months ago

Dear @Govindugopi1,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

7 months ago

Dear valued customer,

We can confirm that your withdrawals have been processed.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1471 / 1545

Avg. Amount $1,110

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 868 out of 909 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (275)

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