Complaint #901 Dafabet Casino

Blocked withdrawals after reopening my account

By Chandu85

1 year ago

Hello AskGamblers Team,

I am facing a serious issue with Dafabet. My account was previously closed, but it was reopened on 24th March 2025, as confirmed by Dafabet's customer support. However, despite having a balance of ₹145000, they are not allowing me to withdraw my funds.

I have attempted multiple withdrawal requests on 24th, 25th, and 26th March 2025, but all of them were cancelled without any valid reason. My withdrawal history clearly shows multiple cancelled transactions:

24/03/2025 - ₹147,000 (Cancelled)

25/03/2025 - ₹47,000 (Cancelled)

25/03/2025 - ₹20,000 (Cancelled)

25/03/2025 - ₹35,000 (Cancelled)

25/03/2025 - ₹5,000 (Cancelled)

26/03/2025 - ₹1,500 (Cancelled)

Dafabet has not provided any proper explanation for these cancellations. I contacted their customer support, but they either ignore my requests or give vague responses without resolving the issue.

I am attaching screenshots as proof of:

1. My account details showing my username.

2. Email confirmation from Dafabet regarding account reactivation.

3. My withdrawal history where multiple withdrawal requests have been cancelled.

I request AskGamblers to intervene and help me get my rightful winnings.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹145000

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Chandu85

1 year ago

I want to thank askgamblers and dafabet for solving my problem, thanks again
You can close this cash

Dafabet Casino

• Representative

1 year ago

Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1346 / 1411

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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ID: SSINGH241

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July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

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Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

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Hello AskGamblers,

I hope you can help me resolve a frustrating situation with Dafabet.

Account details:

Username: < sent to the casino >

Current Balance: INR 599,873.31

Verification Status: Fully Verified (confirmed on account page)

The issue:

My account shows as verified, with no pending document requirements. However, every single time I attempt to withdraw funds, I'm hit with this error before the transaction even processes:

"Sorry, there was an error with your withdrawal. (Code: 310)"

Clicking "Try Again" does not help - the same error repeats every time, with no explanation of what's causing it.

Attempts to resolve:

I've reached out through Dafabet's Live Chat, but haven't received any real help - just standard responses that don't address the root cause. Since the withdrawal never actually processes, there's no transaction ID to reference, which seems to be causing further confusion with their support team.

Attached evidence:

1. Screenshot confirming my documents are verified/approved

2. Screenshot of the Error Code 310 message that appears on withdrawal attempts

3. Screenshot showing my account balance and verified status on the main dashboard

What I need:

I'd like AskGamblers to step in and push Dafabet to properly investigate Error Code 310 on my account, so I can finally withdraw my funds. This has gone on long enough without a real answer from their support team.

Thank you for your help.

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