Complaint #2841 Dafabet Casino

Amount not credited to defabet cashier

By VENKATESUKANDI

2 months ago

Username: KANDIVENKATESU

I was made e diposit requests

•1 Transaction Id: 508939486

Transaction Amount: INR 50000.00

Transaction Date:05/05/2026 10:26AM

•2 Transaction Id: 509161066

Transaction Amount: INR 30000.00

Transaction Date:06/05/2026 03:35 PM

•3 Transaction Id: 509348116

Transaction Amount: INR 10000.00

Transaction Date:07/05/2026 01:24 PM

via UPI payment method. The amount was successfully debited from my bank account but the amount was not credited to the dafabet cashier wallet.

Those 3 transactions were showing in the transaction history failed follow up request was initiated for the same issue. Those 3 transactions, I have already attached the payment proof(s) clearly showing that the amount was successfully debited from my bank account. Despite this, the balance has not been reflected in my Dafabet wallet. I was already sent multiple times email also dafasupport. I'm receiving scripted replies. I kindly request you to please:

1. Investigate this transaction on priority, and

2. Either credit the deposited amount to my Dafabet account at the earliest, or

3. refund if the transaction cannot be processed.

Please let me know if any additional information or documents are required from my side. I request a prompt resolution, as the delay has already exceeded a reasonable timeframe.

Thank you for your support and cooperation. I look forward to your quick response.

Disputed Casino Dafabet Casino

Reason Amount not credited

Discussion

AskGamblers

• Support Team

3 days ago

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

Dafabet Casino

• Representative

1 week ago

Dear valued customer,

Please be advised that our payments partner has not received your funds. Therefore, if the amount was deducted from your bank account, it is likely held in a pending state within the banking network. We recommend contacting your bank to request a refund or a transaction reversal, as they are currently holding the funds. Once the bank releases the hold, the balance should reflect back in your account shortly.

Thanks,
Dafabet

Dafabet Casino

• Representative

1 week ago

Dear Valued Customer,

We sincerely apologize for the delay and any inconvenience this may have caused.

Please be assured that your inquiry remains under active review, and our team is continuing to work diligently to resolve the matter. We appreciate your continued patience and understanding and will keep you informed as soon as we have an update.

Thank you for your cooperation.

Thanks,
Dafabet

Dafabet Casino

• Representative

1 week ago

Dear Valued Customer,

We sincerely appreciate your continued patience. Please be assured that your concern remains under review, and our team is actively working to resolve it. We will contact you as soon as there is an update to share.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1362 / 1427

Avg. Amount $1,105

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Deposit successful but not credited in my dafa account

Missing USDT Deposit Not Credited - ID: < username removed > - TxID: 522223950

Respected team,

I am writing regarding a deposit that has not been credited to my account despite the transaction being confirmed on-chain.

Account Details

- Dafabet ID: < username removed >

- Deposit Method: GDpay USDT ERC20

Transaction Details

- Deposit Transaction ID: 522223950

- Amount: 88,033 INR / 915.56 USDT

- Blockchain: Ethereum ERC20

- Transaction Hash: 0x60e7d8b9aaa7de857cd8b5d72210aa7dacd9810337c379e7e60e1e62d16fdd52-

- Time of Deposit: 16 july 2026 and 7 :32 pm

- Status: Confirmed on blockchain

It has been more than 96 hours since I made this deposit. I have contacted support multiple times but keep receiving the same response that "deposit is in process" with no resolution or timeline.

The funds have already left my wallet and the transaction is confirmed. Please escalate this to your payments/finance team and manually credit the amount of 915.56 USDT to my Dafabet ID: < username removed > immediately.

Attachments

1. Screenshot of successful payment from GDpay

2. Screenshot of Dafabet support replies

I request an urgent update on this matter with a resolution ETA. This is a significant amount and the delay is unacceptable.

Thank you for your immediate attention.

Regards,

< personal information removed >

81h left

₹88,033

Withdrawal is taking too much time and account verification is delayed

My Dafabet withdrawal has been pending since 23rd July 2026. The total stuck amount is 470000 INR

They asked me to upload account verification documents, which I did on 23rd July itself, but still more than 48 hours have passed; it's showing under review only.

Their time frame for checking documents is 48 hours, and I waited that time, and after that I am contacting the AskGamblers team to help out me in this matter.

I would like to tell you that I am a silver vip level customer, but still I am facing this issue, so AskGamblers team, please intervene here and help me get my account verified and my withdrawal processed as soon as possible.

Their email team is not responding to my emails

77h left

₹470,000

Withdrawal amount not received from dafabet for more than 10 days

It’s been more than 10 days; I have not received withdrawal amount of 1 lak inr… Whenever I ask there is no proper response; they are saying like it’s already been successful and providing the transaction I’d as: 619117089575.

There is no amount credited with this ID till date.

Below are the withdrawal details:

Transaction Id 521279594

Transaction Date 10/07/2026 09:38:20 AM

Transaction Amount 100000.00

Status Successful

Transaction UTR Number 619117089575

Transaction Type Withdrawal

From Dafa Sports

To Local Bank Transfer

Also, I am attaching bank statement here. Please get me a resolution on this.

77h left

₹100,000

Withdrawal Pending Website Upload Error Prevents Verification

I am requesting AskGamblers' assistance regarding my Dafabet account.
My withdrawals were disabled by Dafabet on 28 June 2026. After the restriction was lifted, I submitted a fresh withdrawal request of INR 28,000 on 19 July 2026, which is still pending.
Dafabet requested additional identity verification and instructed me to upload documents through their website. However, every attempt to upload the documents results in the following error:
"Something went wrong. Please try again later."
I have tried multiple times using different browsers and devices, but the upload portal continues to fail. Because of this technical issue, I cannot complete the verification process.
To demonstrate my cooperation, I have already emailed all the requested verification documents directly to Dafabet's verification team using my registered email address ([email protected]) and requested manual verification. I am now waiting for their confirmation and action.
I have fully cooperated with every request. The delay is being caused by Dafabet's technical problem, not by any failure on my part.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Confirm receipt of my emailed verification documents.
Complete my account verification manually.
Resolve the document upload portal issue.
Process my pending withdrawal of INR 28,000 without any further unnecessary delay.
Thank you for your assistance.

78h left

₹28,000

Verification Portal Error Blocking 133450 Withdrawal

Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.

5h left

₹133,450

Error Code 310 from past 4 months

Hello AskGamblers,

I am facing a withdrawal issue with my Dafabet account

My account has already been verified, and all my documents have been approved, as shown in the attached screenshots. However, whenever I try to submit a withdrawal request, I immediately receive the following error:

"Sorry, there was an error with your withdrawal. (Code: 310)."

Because of this error, I am unable to submit any withdrawal request.

I have contacted Dafabet Live Chat multiple times, but I only receive generic or automated responses. No one has properly investigated the issue or provided any meaningful assistance.

I have attached screenshots showing that my account is verified and the exact Withdrawal Error Code 310. I kindly request AskGamblers to help investigate this matter and ask Dafabet to resolve the issue so I can submit my withdrawal request successfully.

Thank you.

61h left

withdrawal pending due to intentionally delaying account verification process

My dafabet withdrawal is pending from 18 july 2026, i uploaded the account verification documents on 18th july itself, and according to their team it take 48 hour in reviewing them. Which has clearly passed.
So i am requesting aakgamblers team to please help me getting my withdrawal as soon as possible and also help me getting my account verifed at earliest. I already provided them the requested clear documents which they asked but still they are intentionally delaying it.

Total disputed amount is 182000

Their email team is not accountable and they are just sending a random bot reply to every email.
Providing all three proofs here.
Askgamblers team please intervene here, I need your help.

75h left

₹182,000

Dafabet Casino Crypto - withdrawal is disabled in my account

Hi,

I make all the deposits and withdrawal using crypto as payment menthol in my account but suddenly since last 2 weeks, crypto withdrawal option is disabled but I can see it in deposit. I reached out to support to enable it but they are sending bot replies about deposit, I don't have any issue with deposit. please kindly enable crypto withdrawal method in my account

thanks

53h left

Withdrawal pending and processing taking too long

My complaint is dafabet intentionally delaying my withdrawal and holding it unnessarily. On 18th july i placed withdrawal request but from 3 days they have not paid my withdrawal, its just pending. When I asked them about this on email. They are just sending irrelevant deposit type bot emails.
I request askgamblers team to please intervene and help me getting my withdrawal as soon as possible from dafabet.

Also I uploaded my documents on 18th july when they asked, but till now its just showing under review. Their expected time frame to check documents is 48 hour which has surpassed. So please askgambler team intervene here to help getting my account verifcation done more fastly and help me in my withdrawal pending issue. Total disputed amount is 155000 inr.

30h left

₹155,000

Deposit of 7200 inr not credited

Transaction I'd: 521892048

Date: 14/07/2026

Transaction amount: 7200

Time: 02.40 pm

Hello sir, I have made deposit of 7200 via BHIM APP ( UPI METHOD). THE UTR OF THE TRANSACTION IS 144703075820. Even after uploading screenshot of payment via cashier, I still haven't received my amount in dafabet gaming id. Please solve the issue immediately.

6h left

₹7,200