Complaint #2841 Dafabet Casino

Amount not credited to defabet cashier

By VENKATESUKANDI

1 month ago

Username: KANDIVENKATESU

I was made e diposit requests

•1 Transaction Id: 508939486

Transaction Amount: INR 50000.00

Transaction Date:05/05/2026 10:26AM

•2 Transaction Id: 509161066

Transaction Amount: INR 30000.00

Transaction Date:06/05/2026 03:35 PM

•3 Transaction Id: 509348116

Transaction Amount: INR 10000.00

Transaction Date:07/05/2026 01:24 PM

via UPI payment method. The amount was successfully debited from my bank account but the amount was not credited to the dafabet cashier wallet.

Those 3 transactions were showing in the transaction history failed follow up request was initiated for the same issue. Those 3 transactions, I have already attached the payment proof(s) clearly showing that the amount was successfully debited from my bank account. Despite this, the balance has not been reflected in my Dafabet wallet. I was already sent multiple times email also dafasupport. I'm receiving scripted replies. I kindly request you to please:

1. Investigate this transaction on priority, and

2. Either credit the deposited amount to my Dafabet account at the earliest, or

3. refund if the transaction cannot be processed.

Please let me know if any additional information or documents are required from my side. I request a prompt resolution, as the delay has already exceeded a reasonable timeframe.

Thank you for your support and cooperation. I look forward to your quick response.

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹90000

Discussion

79 hours left for VENKATESUKANDI to respond.

Dafabet Casino

• Representative

16 hours ago

Dear customer,

We are currently looking into your case and will follow up with you as soon as possible. We appreciate your patience.

Regards,
Dafabet

VENKATESUKANDI

4 days ago

"This is my final notice regarding my delayed funds.

Your repeated generic replies are unacceptable and are clearly being used as a stalling tactic to avoid payment. If you do not provide my transaction ID and a definitive payment confirmation within the next 24 hours, I will take the following immediate steps:

1. Escalate to Regulators: I will lodge a formal complaint with your licensing authority (CEZA / First Cagayan or Curaçao eGaming) for withholding player funds.

2. Flag Your License: I will officially request AskGamblers to flag this case as 'Unresolved,' which will permanently damage your casino trust rating.

3. Public Exposure: I will post detailed reviews of this withholding tactic across major gambling networks like Casinomeister, Trustpilot, and Reddit.

Release my funds immediately, or provide the exact transaction receipt now."

Dafabet Casino

• Representative

5 days ago

Dear Valued Customer,

We sincerely apologize for the extended wait time. Please be assured that our team is actively working on your inquiry and making every effort to resolve it as quickly as possible.

We greatly appreciate your patience and understanding and will keep you updated on any progress.

Thanks,
Dafabet

Dafabet Casino

• Representative

1 week ago

Dear Valued Customer,

Thank you for your continued patience.
We understand that this matter is taking longer than expected, and we sincerely apologize for the delay and any frustration this may have caused.
Please be assured that our relevant team is actively investigating and working to resolve the issue as quickly as possible. We will contact you immediately once we have any progress or further updates to share.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1288 / 1353

Avg. Amount $1,057

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino

Withdrawal Disabled Request for Clarification and Immediate Resolution

Hello Dafabet Support Team,
I am writing regarding an issue with my account withdrawals.
My withdrawal function has been disabled, and multiple withdrawal requests have been declined. The system currently displays "Withdrawal Disabled" with Error Code 310. As a result, my account balance remains inaccessible and I am unable to withdraw my funds.
I have also checked the Documents section of my account, which shows "No Action Required". This indicates that there are currently no outstanding verification requests or pending documents required from my side.
Furthermore, I have not received any official email or notification explaining the reason for the withdrawal restriction or the Error Code 310.
I kindly request that you:
Clarify the exact reason why withdrawals have been disabled on my account.
Enable the withdrawal function immediately, if there are no outstanding issues.
Process my pending withdrawal request(s) as soon as possible.
If additional verification is required, please provide clear instructions and notify me via email.
I would appreciate your prompt attention to this matter and look forward to your response.
Thank you for your assistance.
Kind regards

88h left

₹2,000,000

13400 INR deposited but still pending and not credited to wallet

I am filing this complaint regarding two deposits that were successfully debited from my bank account but have still not been credited to my gaming wallet.

Transaction Details:

1st Deposit
Amount: ₹10,000
Transaction ID: 516610662
Date: 10/06/2026

2nd Deposit
Amount: ₹3,400
Transaction ID: 517286262
Date: 14/06/2026

Both transactions were successfully processed by my bank, and the funds were deducted from my account. However, the amounts have not been credited to my gaming wallet.

Furthermore, the cashier page still shows both transactions as Pending, even after several days. The funds are neither available in my wallet nor returned to my bank account.

I have contacted customer support and live chat multiple times, but they continue to provide the same standard response without giving any clear explanation, update, or resolution timeline. Despite repeated follow-ups, the issue remains unresolved.

As of today, a total amount of ₹13,400 is being withheld, and I have received no meaningful assistance from the casino.

I kindly request AskGamblers to intervene and help resolve this matter.

78h left

₹13,400

Deposit amount not credited 18 days over still not received

I deposited 10000 rupees in Dafabet app but till now it has not reached my wallet. I have also sent a mail on 31st. I have screen shot also Please tell me to put my money back into my Dafabet wallet. They are saying that we will check it in 18 days.I am still waiting but my money is not coming. Please tell me to give my money.

95h left

₹10,000

Deposit not credited to dafabet casino account

Dear Dafabet Support Team,

I am writing to formally escalate a serious issue regarding a failed deposit transaction that has now remained unresolved for over five days. Despite my repeated efforts to resolve this matter through your live chat support channel, I regret to inform you that no meaningful action has been taken, and my account balance still does not reflect the funds that were successfully deducted from my personal wallet.

The transaction in question is a deposit of $15, which I initiated with the expectation that it would be credited to my Dafabet casino balance instantly, as per your standard terms and conditions. However, upon completing the transaction, I noticed that while the $15 was immediately deducted from my wallet, my Dafabet account balance remained unchanged. I understand that technical glitches can sometimes occur, and I initially approached this issue with patience and understanding. However, my patience has now been exhausted, as it has been more than five days since I first reported this problem.
I look forward to your urgent intervention and a swift resolution to this matter.
Regards,

81h left

$15

My deposit amount of 20000 is still not reflecting in my dafa account

Hi team

My deposit amount of 20000 is still not reflecting in my dafa account. Please help me in getting my deposit amount

Please find the attached screenshot below with details

Transaction Id 517516879
Transaction Date 15 06 2026 01 22 01 PM
Transaction Amount 20000.00
Status Pending
Transaction Type Deposit
From Monetix Intent
To Dafa Sports

31h left

₹20,000

Partial withdrawal amount received

HI AG

I have placed withdrawal request for Rs 30000 on 15-06-2026 but received only 20000 in my account, i request you to please credit the difference amount as soon as possible,

Amount: 30000

Date: 15-06-2026

Transaction ID: 517514679

Attached my bank statement for confirmation

Kindly do the needful

Resolved

₹10,000

Deposit pending from 13 days

I deposited 9250 rs to my dafabet casino account on 03/06/26 and followed up via live chat and email, but my amount is still not credited to the cashier page. Even though I have shared the successful payment screenshot, I am still unable to resolve the issue.

Transaction ID - 515648964

Amount - 9250

Date - 03/06/2026

44h left

₹9,250

Deposit amount not yet credited

Dear team

I deposited on 12/06/2026 at 8:45:29 pm RS 9000/- to dafabet casino, but I still have not received it to my wallet. I tried to reach dafa bet customer support but I could not because I am getting all bot agent responses. This happens more times in a year and some amount I didn't get. They simply told receiver didn't receive your money and they closed the issue. I request you kindly resolve this matter as soon as possible.

28h left

₹9,000

Account Verification for Withdrawal

I would like to file a complaint regarding the excessive delay in my account verification and the pending status of my withdrawals.

I submitted all required verification documents within the timeframe requested by the casino. Customer support informed me that the verification process would be completed within a specified period; however, that timeframe has long since passed and my account verification remains unresolved.

As a result, my withdrawal requests continue to remain pending. Despite multiple follow-ups with customer support, I have not received a clear explanation for the delay or a definite timeframe for resolution. Instead, I continue to receive generic responses asking for further patience.

I have fully cooperated throughout the process and provided all requested documentation. The prolonged delay is causing significant frustration and concern, especially considering that my funds remain inaccessible while the verification process remains unfinished.

I respectfully request intervention to help resolve this matter and ensure that my account verification is completed and my pending withdrawals are processed without further unnecessary delay.

83h left

₹92,000

Deposit pending of 4000

Dear Support Team,

I am writing to raise a complaint regarding my deposit transaction.

Transaction ID: 516456342

Date: 09/06/2026

Amount: ₹4,000

Payment Method: JuPay UPI

The transaction is showing as failed on your platform, however I have not received a satisfactory update regarding the status of my funds despite contacting support multiple times.

I request a detailed investigation into this transaction and confirmation of whether the funds were received by your payment processor. If the deposit was not credited to my gaming account, please ensure that the amount is refunded to the original payment source without further delay.

Please provide a clear resolution and timeline for the refund process. If additional documents are required, kindly let me know and I will provide them immediately.

I look forward to your prompt response.

Regards,

79h left

₹4,000