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Amount Not Credited 500


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By DasiHrushika
1 year ago

Transaction ID: 424903543 Dated On 13/03/2025 07:16:30 PM Made Withdrawal of RS 500.00 Dafa Sports using Local Bank Transfer. Submitted a bank statement through < email removed > to dafa team. Above amount was not credited even after multiple followups. It's been 2 weeks.

Received update below: 2 days ago after that again no response.

Our team is reviewing the INR 500.00 withdrawal that was successfully processed on 14/03/2025 10:35 am IST. A follow-up has been made to our Payment Partners. We will update you via your registered email as soon as we receive feedback.

Disputed Casino Dafabet Casino
Amount ₹500

Discussion

User name loyalty-level-2
Its been more than a 3 weeks
User name
Dear valued customer,

Withdrawal transactions can take between 1 to 4 working days before the amount is received.

Regards,
Dafabet
User name loyalty-level-2
Hi Team

Amount is not credited.

PFA
User name

Dear @DasiHrushika,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1479 / 1554
Avg. Amount $1,139
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 875 out of 917 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000