Complaint #2168 Dafabet Casino

Amount INR 4000 deposit not credited in dafabet

By Rajendras

6 months ago

Hello Askgamblers.

Thank you for resolving my previous case.
I have made deposit of 4000 rupees in dafabet.
It was failed from dafabet and it was successful from mine side.
I have tried to contact dafabet support there was no response from them in chat.

I am providing details.
Deposit
02/01/2026
4000.00
Failed
Transaction Id
483439428
Transaction Date
02/01/2026 06:54:06 PM
Transaction Amount
4000.00
From
JuPay UPI
To
Common Wallet
UTR: 600209801555

Hello Dafabet.

Please resolve this deposit issue as soon as possible.

Thank you understanding.

Regards
Rajendra

Disputed Casino Dafabet Casino

Reason Amount not credited

Discussion

AskGamblers

• Support Team

5 months ago

Dear @Rajendras,

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

Rajendras

5 months ago

Hello Dafabet,

Could you please share the statement of that payment partner.

I have will check with bank.

Regards
Raj

Rajendras

5 months ago

Hello Dafabet team,
could you please confirm how do I raise refund request?

Regards
Raj

Dafabet Casino

• Representative

5 months ago

Dear Valued Customer,

Our payments partner has confirmed the funds have not yet been received. Please check with your bank regarding a possible refund.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1317 / 1382

Avg. Amount $1,109

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Withdrawal not given

My account details are as follows:

Username: < sent to the casino >

Date of Birth: 16/08/1999

Transaction ID: 517885016

Withdrawal Amount: ₹5,000 INR

Despite submitting the required verification documents, my account has not yet been verified, and my withdrawal request remains pending. This delay is causing unnecessary inconvenience, and I have not received a satisfactory explanation or timeline for resolution.

I kindly request that you review my submitted documents as soon as possible, complete the verification process, and process my ₹5,000 withdrawal without further delay.

95h left

₹5,000

Partial Withdrawal Not Received for More Than 15 Days

I am submitting this complaint because my withdrawal has not been fully processed, and I have been unable to get any meaningful assistance from customer support.

I requested a withdrawal of ₹40,000 INR on 23/06/2026.

Transaction ID: 518635794

Out of the ₹40,000:

₹15,000 was successfully credited to my bank account.

₹10,000 was returned to my Dafabet wallet.

However, the remaining ₹15,000 has neither been credited to my bank account nor returned to my Dafabet wallet.

It has now been more than 15 days, and I still have not received the missing ₹15,000.

I have contacted customer support several times, but they keep giving me the same generic response without providing any update, proof of payment, or resolution.

To help verify my claim, I am also attaching my bank statement, which clearly shows that the remaining ₹15,000 has not been credited to my account.

I kindly request AskGamblers to assist in resolving this matter and ask Dafabet to either:

Credit the missing ₹15,000 to my bank account, or

Return the amount to my Dafabet wallet immediately if the transfer has failed.

Thank you for your assistance.

94h left

₹15,000

Deposit issue not solved from 130 days

Hi team ,

I have one deposit issue where i tried to credit 20000 rs money debited from account but not credited to dafabet , i tried to contact helpdesk of dafabet from almost 4 months same replied they are not solved issue , so please help with the issue below are the details of the issue and attaching all the screenshots also , please help us to resolve the issue .

Transaction Details

* Date: 23/02/2026
* Transaction ID: 494581947
* Transaction Date: 23/02/2026 11:23:59 PM
* Transaction Amount: 20,000.00 INR
* Status: Pending
* Transaction Type: Deposit
* From: HelloPay UPI
* To: Casino

92h left

₹20,000

Withdrawal amount of inr 5000 not received even after 11 days

Username < sent to the casino >

Withdrawal Amount 5000

Date 26/06/2026

Transaction id 3037675948

Hello @dafabet my username is manohar99496. I have done withdrawal of 5000 inr on 26/06/2026 and even though withdrawal is showing as successful but I haven't received my amount to my bank account despite after 10 days.

I am attaching my bank statement as proof of evidence.

I request @dafabet team to solve the issue immediately.

93h left

₹5,000

I have been experiencing serious withdrawal issues

Hello AskGamblers Team and Dafabet ,

I am submitting this complaint regarding my Dafabet account because I have been experiencing serious withdrawal issues.

I have been a Dafabet customer for a long time, and my account is fully KYC verified. Despite this, my withdrawal requests are repeatedly being rejected or significantly delayed without any valid explanation. I currently have a balance of more than 350,000 in my account, and I am unable to withdraw my funds.

I have contacted Dafabet's live chat support numerous times, but the experience has been extremely disappointing. Most responses appear to be automated, and even when I am connected to a human agent, I receive generic replies that do not address my issue or provide any meaningful assistance. Despite repeated follow-ups, my issue remains unresolved.

I have attached all relevant evidence, including proof of my KYC verification screenshot.

I have seen that AskGamblers has successfully helped many players resolve similar disputes, which is why I am requesting your assistance. I kindly ask you to contact Dafabet on my behalf and help facilitate a fair and prompt resolution so that my withdrawals are processed without any further unnecessary delays.

For privacy reasons, I respectfully request that my Dafabet User ID is not displayed publicly on the complaint page. However, you may share it privately with Dafabet if it is necessary to investigate and resolve my complaint.

Thank you for your time and assistance. I sincerely hope for a fair, timely, and positive resolution.

Kind regards,

91h left

₹350,000

Deposit amount not credited yet to my account

On 1st July made deposit of Rs 14000 to casino using phonepe UPI the transaction successfully completed and money debited but when I check the dafa account it's not there and the staff saying it's not secured still and asked me to send the transaction details. I sent them but it's 5 days now no update about my money.

93h left

₹14,000

Deposit issue on sport section

I did deposit on 4th june in morning approx 04:48 1000 inr it was gone pending
8 continuously deposit at 04:49 1000 it's successful i gave utr number to them but till yet they didn't provided deposit
All screenshot and screen recording are attached please have a look
Even i twice deposited 1k each but didn't get yet how it was safe

92h left

₹2,000

Both my deposits not credited for more than 68 days

Hello Dafabet Team,

Username : < sent to the casino >

Full Name : Sourabh Chauhan

Date of Birth : 04/12/1998

My 2 deposits of 40,000 & 20,000 INR has not been credited yet.

Transactions Details 1:

Transaction Amount - 40000 INR

Transaction Id - 510928663

Transaction Date - 15/05/2026

UTR number - 650130564797

Transactions Details 2:

Transaction Amount - 20000 INR

Transaction Id - 507250645

Transaction Date - 26/04/2026

UTR number - 611664289394

Note - Deposit Payment Slip attached below

Issue With Dafabet Casino Explaination :

Its been more then 60 plus days i have been waiting for my deposit to be credited by Dafabet.

I have contacted Live Chat support and Live Call Support but they dont respond to me and end the chat manually on the Live chat.

On Support Call,

They always tell me same thing " As soon as possible it will be credited " but since last 2 months i am hearing same thing via Call Support by all the support team agents but my funds have still not been credited.

I hereby request Askgamblers to help me get back both my deposited amount as soon as possible.

I have attached The Live chat conversations below and also my deposit payment slip along with the UTR number of my payment.

Resolved

₹60,000

Withdrawal again and again declined

Dear Dafabet Support,

I am writing to lodge a formal complaint regarding the unnecessary delay in processing my withdrawal request.

My account details are as follows:

Username: < sent to the casino >

Date of Birth: < removed >

Transaction ID: 519991602

Withdrawal Amount: ₹890

My withdrawal request has been pending for an unreasonably long time, and despite waiting patiently, I have not received the funds or a satisfactory explanation for the delay.

44h left

₹890

Withdrawal and verification not done at Dafabet

Dear Askgamblers team,

I would like to inform you that my account verification has been pending for over 5 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. Due to this delay I am unable to withdraw my winnings and my withdrawal is also showing as pending.

I have contacted Dafabet’s chat support and have gotten nowhere with them so I would I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without any further delay.

Thank you for your support.

Resolved