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Amount 25000 INR not yet credited to dafa account


1 year ago

I have done deposit 25000 INR in 27/01/2025

10:32 Pm IST , and I have uploaded the payment slip in history as well as, but it is showing as failed.

I have sent email to dafa team and they still saying as we are yet to secure the amount. Since it is successful transaction so, I am not sure what’s meaning of securing amount.

@Askgambers, can you please help me to resolve the issue

Disputed Casino Dafabet Casino
Amount ₹25000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Issue has been resolved.

Thanks @Dafabet Team.

Your truly saviour- @Askgamblers
User name
Dear valued customer ,

Kindly be informed that the amount refunded by bank and credited back to gaming account.

Thanks for your patience,
Dafabet
User name loyalty-level-2
Dafabet Team,

Since the beginning, dafabet mentioned 1-4 days, but now you are repeatedly asking for more time. It has been 7 days, and I still have not received the payment.

This is not acceptable. Kindly investigate the issue and resolve it as soon as possible.

Dafabet Casino Complaint Stats

Resolved 1498 / 1572
Avg. Amount $1,142
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 892 out of 933 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.
Time2play
COMPLAINT REFERRED BY AGCCS PARTNER Time2play (84)

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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35h left
$1,068