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Account withdrawal disabled


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By Jagdish
4 months ago

Askgamblers I want you to help me sir in getting my withdrawal from the dafabet website.

My dafabet userid is < removed and sent to the casino >

Issue : when I am trying to withdraw my funds, it is showing ' sorry their was a error with your withdrawal: code 310 error ' and dafabet has disabled the withdrawal section in my account and because of this i am not able to withdraw my funds.

Total disputed amount is 1207115 inr

When I emailed them dafabet support team Regarding this, to enable the withdrawal in my account, they are not bothered and just sending me same bot type irrevant email in response.

For my every email they are just sending me same bot irrevant reply , which is so dissapointing to see.

So I request askgamblers team to please look into this on my behalf and help me getting my withdrawal.

Attaching all the related screenhots to this matter.

Disputed Casino Dafabet Casino
Amount ₹1207115

Discussion

User name

Dear @Jgbabasa,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your last withdrawals have been completed.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-1
Dear dafabet team - your team has emailed me to upload my id card front and back and selfie holding my id.

Kindly note I have uploaded all the requested documents as per your team on my accounts documents tab.

I have sent the documents on email as well, as a revert on the email where you requested the documents.

Now kindly please complete your review, and enable the withdrawal section in my account and also then process my withdrawal request which i will place once you enable the withdrawal section


Your immediate response to this matter will be highly appreciated.
User name
Dear customer,

Please be informed that our Customer Support team will contact you to request additional documents needed to validate your account. Kindly proceed with their instructions.
Once the relevant documents are provided, we will immediately proceed with our review.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

Chart Pointer
57h left
$1,068