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Account verification pending over 10 days


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By Suraj27
11 months ago
My account verification has been pending for over 10 days despite me uploading the required KYC documents multiple times. My funds are completely blocked until this process is completed. My wallet balance of ₹1,63,000 INR is entirely blocked due to this delay, and I cannot withdraw my funds.

I first submitted my documents on 10/09/2025. Since then, I have re-uploaded them on 13/09/2025 and 17/09/2025 to ensure clarity and compliance.

I have reached out to Dafabet's live chat and email support numerous times, but the responses have been completely unhelpful. Each time, I am given the same generic response: that "validation may take 24 to 48 hours." Clearly, this timeframe has long passed, and yet no action has been taken, nor have I received any meaningful update or explanation.

This delay is unacceptable and raises serious concerns about Dafabet’s customer service and internal processes. I am requesting AskGamblers’ assistance in getting this issue resolved, as I have exhausted all options on my end without success.

Evidence Attached:

Screenshots of my uploaded documents in the verification portal.

Screenshots of the support messages stating the "24-48 hour" timeframe.

Screenshots of the declined withdrawal request.
Disputed Casino Dafabet Casino
Amount ₹163000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Thank you so much askgamblers and dafabet my complaint is resolved now you can close my complaint
User name
Dear Valued Customer,

We can confirm that your withdrawal has been credited back to your Dafasports wallet.

We still encourage you to contact our Customer Support department regarding any further issues.

Thank you,
Dafabet
User name loyalty-level-2
Although you have shared the UTR number with me, already 4 days passed the funds have not been credited to my bank account. I have already checked with my bank using the provided UTR, and they confirmed that no such transaction has been received.

I kindly request you to provide me with the payment receipt for this transaction.

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
92h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
19h left
$288