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Account verification pending and unable to withdraw my funds


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By Siraj08
1 year ago

Hi Dafabet Casino and AskGamblers team,

My Name: <removed>

My Dafabet Username: SYEDSIRAJ08

I have not been able to withdraw my funds from my Dafabet casino account for more than 15-20 days now due to pending verification, which is still showing as under Review since the last 15 days till now.

As I am now totally frustated not being able to withdraw my funds I request Dafabet to help me with my concern and help me withdraw my funds. I have emailed and reached out to live-chat support for help but they always make me wait and waste my time and leave the chat.

I have got no solution to my concern so far. I need to pay my home monthly bills, and I am short of money so please look into my concern and help me withdraw my funds as soon as possible.

I have attached a Screenshot here of my communications with Dafabet regarding my concern I have had with the Casino since the last 15 days or so.

Disputed Casino Dafabet Casino
Amount ₹196000

Discussion

User name

Dear @Siraj08,

The AskGamblers Complaint Team is kindly asking you to assist the Dafabet Casino team further and send the required verification paperwork.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.

Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear customer,

As per check, there has still been no response from your side.

We would like to ask you to provide a screenshot here with your dispatched Email.

Kindly note that without relevant or valid documents being provided, we won't be able to proceed with any further assistance.

Regards,
Dafabet
User name loyalty-level-2
Hi Dafabet Casino,
Hi Askgamblers,


please let me know if there are any updates regarding my current issue.
Its been over 3 weeks I am still waiting for my withdrawals and verification to be completed by DAFABET.
User name loyalty-level-2
Dear Dafabet Casino,

I have also not received any emails from you so stop lying stop trying to scam my funds. I will take legal actions just tell me directly if you want to scam my funds ? I have provided mine DL and AADHAR whats wrong ? Is driving license and Aadhar not called as identity cards ? Are u people wanting to sell all my identity proofs to the governments or private companies ?

Dafabet Casino Complaint Stats

Resolved 1478 / 1553
Avg. Amount $1,137
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 874 out of 916 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000