2 years ago
Respected Sir/ Mam,
I made a withrawal of INR 44900 on 19/07/2024. I waited 2-3 days but it was not approved when I contacted their support they kept saying its under validation.
After 5 days I received an email to send documents for verification. I send valid and clear photos of documents as they mentioned in the mail. But now when I contact them they say they have not received. I have send documents 5 times in last 3 days. When I contact them on live support they simply say that they have not received and then close the chat.
Regarding my casino product account , when I open casino games it shows an error " The account is suspended. Kindly contact cutomer support". I have mail numerous times regarding this but they keep on saying that the account is active.
I kindly request you to please look into this. I did a lot of hard work to earn that money. Now they have been just fooling around.
Please Please look into this matter.
I made a withrawal of INR 44900 on 19/07/2024. I waited 2-3 days but it was not approved when I contacted their support they kept saying its under validation.
After 5 days I received an email to send documents for verification. I send valid and clear photos of documents as they mentioned in the mail. But now when I contact them they say they have not received. I have send documents 5 times in last 3 days. When I contact them on live support they simply say that they have not received and then close the chat.
Regarding my casino product account , when I open casino games it shows an error " The account is suspended. Kindly contact cutomer support". I have mail numerous times regarding this but they keep on saying that the account is active.
I kindly request you to please look into this. I did a lot of hard work to earn that money. Now they have been just fooling around.
Please Please look into this matter.
AskGamblers
2 years ago
• Support Team
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Priyankathak
2 years ago
• India
Yes my transaction has been completed. Amount received.
Thankyou askgamblers and dafabet Casino for your cooperation.
This means a lot Thankyou once again. You can close the complaint as resolved.
Thankyou askgamblers and dafabet Casino for your cooperation.
This means a lot Thankyou once again. You can close the complaint as resolved.
Dafabet Casino
2 years ago
• Representative
Withdrawal transaction has been processed and as confirmed with our payment partner, there has not been any refund issued for this transaction.
Priyankathak
2 years ago
• India
Yes Withrawal is approved but I have not received any amount yet in my Bank account.
Kindly wait till I receive the amount.
And Thankyou so much askgamblers and Dafabet Casino.
Kindly wait till I receive the amount.
And Thankyou so much askgamblers and Dafabet Casino.
Dafabet Casino Complaint Stats
Resolved
1528 / 1603
Avg. Amount
$1,161
Avg. Complaint Duration
10 days
Avg. Response Time
2 days
Dafabet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 919 out of 961 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.
Screenshot