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Dafabet Casino - Account Locked & Withdrawal denied

RESOLVED

Complaint Info

Disputed casino

Dafabet Casino

Amount

€ 122038

5 years ago

Hello, this is Julian.

I created my account at dafabet in 01/19. I played a lot of casino games.
My account is completely verfied and I made several withdrawals.

Then my account went up and my balance was 122.038,00€ when dafebet all of the sudden locked my account for now reason.

I contacted the support several times, but all I get is this copy/paste answer: "Rest assure that once we receive an update regarding your request, we will notify you thru your registered email address."

They say that there are ongoing investigations, but I am waiting for my money for nearly 2 month now!

I would be very happy if someone could help me with that!
If there is anything i need to provide in order to get this case closed and finally receive my money, I am happy to do this.

Best Regards,
Julian

5 years ago

This matter has been addressed already.

Best

dafabet management

5 years ago

My account is now open again.
Thank you very much for the quick reply.

BR Julian

AskGamblers
5 years ago

Dear @JaySay94,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

5 years ago

Dear AskGamblers Team,

I would like to confirm that my complain ist solved.

AskGamblers
5 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.