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Account Locked & Withdrawal denied


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By MR J.
7 years ago
Message on forum
Hello, this is Julian.

I created my account at dafabet in 01/19. I played a lot of casino games.
My account is completely verfied and I made several withdrawals.

Then my account went up and my balance was 122.038,00€ when dafebet all of the sudden locked my account for now reason.

I contacted the support several times, but all I get is this copy/paste answer: "Rest assure that once we receive an update regarding your request, we will notify you thru your registered email address."

They say that there are ongoing investigations, but I am waiting for my money for nearly 2 month now!

I would be very happy if someone could help me with that!
If there is anything i need to provide in order to get this case closed and finally receive my money, I am happy to do this.

Best Regards,
Julian
Disputed Casino Dafabet Casino
Amount €122038

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Dear AskGamblers Team,

I would like to confirm that my complain ist solved.
User name

Dear @JaySay94,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

User name loyalty-level-2
My account is now open again.
Thank you very much for the quick reply.

BR Julian

Dafabet Casino Complaint Stats

Resolved 1364 / 1429
Avg. Amount $1,104
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
USDT deposit successfully sent but not credited

Dear AskGamblers Team,

I request your assistance regarding a deposit dispute with Dafabet.

On 26 July 2026, I made a deposit of ₹10,000 via USDT (TRC20) using the payment details and QR code generated by Dafabet. The blockchain transaction was completed successfully and has been fully confirmed. However, my Dafabet account still shows the deposit as Pending, and my account balance remains ₹0.00.

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Dafabet Deposit Details

Transaction ID: 523538443

Transaction Date & Time: 26 July 2026, 03:02:27 PM

Amount: ₹10,000

Status on Dafabet: Pending

From: ViPay to: Dafa Sports

Network: USDT (TRC20)

Recipient Wallet: TM6yTvF9i8EAFax5wCHJDhswMqRpmnJs5c

Transaction Hash (TXID): 4f870072c07dc5cad71419edc7a5456847de6f3a5f2838fe66152aa7abad9765

Blockchain Status: Successful and Confirmed

The wallet address displayed by Dafabet exactly matches the wallet address to which I transferred the funds. This confirms that the payment reached the destination wallet generated by Dafabet.

Despite this, the deposit has not been credited to my gaming account. I have already contacted Dafabet Support and provided all the requested evidence, including:

Dafabet deposit request with QR code.

Payment page showing the generated wallet address, SafePal transfer confirmation, TronScan blockchain confirmation.

Screenshot showing the deposit is still marked Pending in my Dafabet account.

As of today, I have not received my deposit or any meaningful resolution.

I respectfully request that AskGamblers intervene and ask Dafabet to investigate this payment with their payment provider and credit my ₹10,000 deposit immediately, as the blockchain evidence clearly shows the transaction was completed successfully.

Thank you for your assistance.

Chart Pointer
84h left
₹10,000
Deposit still pending extremely poor payment processing

Dear AskGamblers Team,

I am extremely disappointed with the way Dafabet is handling customer funds.

On 26 July 2026, I deposited ₹10,000 (108 USDT - TRC20) using the official QR code and payment address generated by Dafabet. The transaction was completed successfully and permanently confirmed on the TRON blockchain.

However, my deposit is still showing as "Pending" on Dafabet's internal website, and my account balance remains ₹0.00.

Deposit Details

Amount: ₹10,000 (108 USDT)

Dafabet Transaction ID: 523537121

Blockchain TXID: 2d0d2745a777ac64b554c880f107113323e7bf00f87be32a18e2c5ba313de68e

Blockchain Status: Successful & Confirmed

Dafabet Status: Pending

I have already submitted every possible proof:

Blockchain confirmation (TronScan), SafePal transaction record, Dafabet deposit history showing "Pending", the QR code/payment address generated by Dafabet

There is no issue from my side. The payment has reached the destination wallet successfully. The only issue is Dafabet's internal payment processing system, which has failed to credit a confirmed deposit.

This experience has seriously damaged my confidence in Dafabet. If the casino cannot even process a simple confirmed deposit correctly, I have serious concerns about how they handle customer withdrawals, which involve much larger amounts and are even more critical.

A reliable gambling operator should have a payment system that can process confirmed blockchain deposits promptly. Instead, customers are left waiting with no explanation, no timeline, and no resolution while their money remains unavailable.

I respectfully request AskGamblers to intervene and require Dafabet to:

  • Immediately investigate their internal payment processing system.
  • Manually credit my confirmed ₹10,000 deposit without any further delay.
  • Explain why a blockchain-confirmed payment is still pending on their website.
  • Ensure that other players do not experience the same issue.

I have attached all supporting evidence, including the blockchain confirmation, wallet transaction, and Dafabet pending deposit screenshot,

I hope AskGamblers can help resolve this matter as soon as possible.

Thank you.

Chart Pointer
79h left
₹10,000