7 years ago
Hello, this is Julian.
I created my account at dafabet in 01/19. I played a lot of casino games.
My account is completely verfied and I made several withdrawals.
Then my account went up and my balance was 122.038,00€ when dafebet all of the sudden locked my account for now reason.
I contacted the support several times, but all I get is this copy/paste answer: "Rest assure that once we receive an update regarding your request, we will notify you thru your registered email address."
They say that there are ongoing investigations, but I am waiting for my money for nearly 2 month now!
I would be very happy if someone could help me with that!
If there is anything i need to provide in order to get this case closed and finally receive my money, I am happy to do this.
Best Regards,
Julian
I created my account at dafabet in 01/19. I played a lot of casino games.
My account is completely verfied and I made several withdrawals.
Then my account went up and my balance was 122.038,00€ when dafebet all of the sudden locked my account for now reason.
I contacted the support several times, but all I get is this copy/paste answer: "Rest assure that once we receive an update regarding your request, we will notify you thru your registered email address."
They say that there are ongoing investigations, but I am waiting for my money for nearly 2 month now!
I would be very happy if someone could help me with that!
If there is anything i need to provide in order to get this case closed and finally receive my money, I am happy to do this.
Best Regards,
Julian
AskGamblers
7 years ago
• Support Team
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
MrJackpot007
7 years ago
• Austria
• 2 reviews
Dear AskGamblers Team,
I would like to confirm that my complain ist solved.
I would like to confirm that my complain ist solved.
AskGamblers
7 years ago
• Support Team
Dear @JaySay94,
Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.
Thank you for your cooperation.
MrJackpot007
7 years ago
• Austria
• 2 reviews
My account is now open again.
Thank you very much for the quick reply.
BR Julian
Thank you very much for the quick reply.
BR Julian
Dafabet Casino Complaint Stats
Resolved
1364 / 1429
Avg. Amount
$1,104
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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