Complaint #47 Dafabet Casino

Account Locked & Withdrawal denied

By MR J.

7 years ago

Message on forum

Hello, this is Julian.

I created my account at dafabet in 01/19. I played a lot of casino games.
My account is completely verfied and I made several withdrawals.

Then my account went up and my balance was 122.038,00€ when dafebet all of the sudden locked my account for now reason.

I contacted the support several times, but all I get is this copy/paste answer: "Rest assure that once we receive an update regarding your request, we will notify you thru your registered email address."

They say that there are ongoing investigations, but I am waiting for my money for nearly 2 month now!

I would be very happy if someone could help me with that!
If there is anything i need to provide in order to get this case closed and finally receive my money, I am happy to do this.

Best Regards,
Julian

Disputed Casino Dafabet Casino

Reason Account closure

Amount €122038

Discussion

AskGamblers

• Support Team

7 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

MrJackpot007

• Austria • 2 reviews

7 years ago

Dear AskGamblers Team,

I would like to confirm that my complain ist solved.

AskGamblers

• Support Team

7 years ago

Dear @JaySay94,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

MrJackpot007

• Austria • 2 reviews

7 years ago

My account is now open again.
Thank you very much for the quick reply.

BR Julian

Dafabet Casino Complaint Stats

Resolved 1319 / 1384

Avg. Amount $1,108

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Deposit and withdrawal Issue

I am submitting this complaint regarding my Dafabet Sports account (Username: SREEDHARMISHRA1).

I have four successful deposit transactions that were debited from my bank account but were never credited to my Dafabet account, along with one withdrawal request that has remained pending. These issues have been unresolved for more than six months, despite multiple follow-ups and support tickets.

I have already provided all the required information to Dafa Sports multiple times, including bank statements, transaction screenshots, and email correspondence. However, I have not received a meaningful response or resolution.

Pending Withdrawal

* Transaction ID: 515514209
* Amount : 20000
* Status: Pending
* Support Ticket: #1007020

Pending Deposit Transactions

Transaction 1

* Transaction ID: 490050230
* Amount: ₹5,000
* Date & Time: 31 January 2026 – 07:13:22 PM IST
* Support Ticket: #767733

Transaction 2

* Transaction ID: 488565288
* Amount: ₹5,000
* Date & Time: 25 January 2026 – 06:26:03 PM IST
* Support Ticket: #767569

Transaction 3

* Transaction ID: 486828719
* Amount: ₹10,000
* Date & Time: 18 January 2026 – 06:21:56 PM IST
* Support Ticket: #767466

Transaction 4

* Transaction ID: 486820565
* Amount: ₹10,000
* Date & Time: 18 January 2026 – 05:50:32 PM IST
* Support Ticket: #767662

Total Pending Deposit Amount: ₹30,000

I respectfully request AskGamblers to assist in mediating this dispute and help obtain:

1. Credit of the four pending deposits.
2. Processing of the pending withdrawal.
3. Clear my amount to sports account without any delay.

I have attached all supporting evidence, including bank statements, transaction screenshots, support tickets, and my complete email correspondence with Dafa Sports.

95h left

₹50,000

5000 INR deposit not credited

I have deposited an amount of 5000RS on April 14 at 9:52 AM by using majesticpay deposit, but up to now the amount has not been credited yet.

Can you solve my problem as soon as possible? I am waiting for this deposit from long time.

Username: karnakar2408

DOB: <removed>

Amount: 5000RS

Date and time:14/04/2026&9:52AM

By using: majesticpay deposit

Transaction ID: 504544388

Payment Done: PhonePe

From account number: 923010050790381

To account name: DAR TELECOM center

UTR NUMBER: 280376904999.

95h left

₹5,000

Declined payments

I am writing to file a formal complaint regarding the continued delay in approving my account verification documents and processing my withdrawal request.

My account details are as follows:

Username: < sent to the casino >

Date of Birth: < removed >

Transaction ID: 520178052

Withdrawal Amount: ₹213,899 INR

I have submitted all the required verification documents, but my account has still not been verified, and my withdrawal request has not been processed. This prolonged delay is unacceptable and has caused significant inconvenience.

I request that you urgently review and approve my verification documents and process my withdrawal of ₹213,899

91h left

₹213,899

Withdrawal not given

My account details are as follows:

Username: < sent to the casino >

Date of Birth: 16/08/1999

Transaction ID: 517885016

Withdrawal Amount: ₹5,000 INR

Despite submitting the required verification documents, my account has not yet been verified, and my withdrawal request remains pending. This delay is causing unnecessary inconvenience, and I have not received a satisfactory explanation or timeline for resolution.

I kindly request that you review my submitted documents as soon as possible, complete the verification process, and process my ₹5,000 withdrawal without further delay.

91h left

₹5,000

Partial Withdrawal Not Received for More Than 15 Days

I am submitting this complaint because my withdrawal has not been fully processed, and I have been unable to get any meaningful assistance from customer support.

I requested a withdrawal of ₹40,000 INR on 23/06/2026.

Transaction ID: 518635794

Out of the ₹40,000:

₹15,000 was successfully credited to my bank account.

₹10,000 was returned to my Dafabet wallet.

However, the remaining ₹15,000 has neither been credited to my bank account nor returned to my Dafabet wallet.

It has now been more than 15 days, and I still have not received the missing ₹15,000.

I have contacted customer support several times, but they keep giving me the same generic response without providing any update, proof of payment, or resolution.

To help verify my claim, I am also attaching my bank statement, which clearly shows that the remaining ₹15,000 has not been credited to my account.

I kindly request AskGamblers to assist in resolving this matter and ask Dafabet to either:

Credit the missing ₹15,000 to my bank account, or

Return the amount to my Dafabet wallet immediately if the transfer has failed.

Thank you for your assistance.

Resolved

₹15,000

Deposit issue not solved from 130 days

Hi team ,

I have one deposit issue where i tried to credit 20000 rs money debited from account but not credited to dafabet , i tried to contact helpdesk of dafabet from almost 4 months same replied they are not solved issue , so please help with the issue below are the details of the issue and attaching all the screenshots also , please help us to resolve the issue .

Transaction Details

* Date: 23/02/2026
* Transaction ID: 494581947
* Transaction Date: 23/02/2026 11:23:59 PM
* Transaction Amount: 20,000.00 INR
* Status: Pending
* Transaction Type: Deposit
* From: HelloPay UPI
* To: Casino

67h left

₹20,000

Withdrawal amount of inr 5000 not received even after 11 days

Username < sent to the casino >

Withdrawal Amount 5000

Date 26/06/2026

Transaction id 3037675948

Hello @dafabet my username is manohar99496. I have done withdrawal of 5000 inr on 26/06/2026 and even though withdrawal is showing as successful but I haven't received my amount to my bank account despite after 10 days.

I am attaching my bank statement as proof of evidence.

I request @dafabet team to solve the issue immediately.

69h left

₹5,000

I have been experiencing serious withdrawal issues

Hello AskGamblers Team and Dafabet ,

I am submitting this complaint regarding my Dafabet account because I have been experiencing serious withdrawal issues.

I have been a Dafabet customer for a long time, and my account is fully KYC verified. Despite this, my withdrawal requests are repeatedly being rejected or significantly delayed without any valid explanation. I currently have a balance of more than 350,000 in my account, and I am unable to withdraw my funds.

I have contacted Dafabet's live chat support numerous times, but the experience has been extremely disappointing. Most responses appear to be automated, and even when I am connected to a human agent, I receive generic replies that do not address my issue or provide any meaningful assistance. Despite repeated follow-ups, my issue remains unresolved.

I have attached all relevant evidence, including proof of my KYC verification screenshot.

I have seen that AskGamblers has successfully helped many players resolve similar disputes, which is why I am requesting your assistance. I kindly ask you to contact Dafabet on my behalf and help facilitate a fair and prompt resolution so that my withdrawals are processed without any further unnecessary delays.

For privacy reasons, I respectfully request that my Dafabet User ID is not displayed publicly on the complaint page. However, you may share it privately with Dafabet if it is necessary to investigate and resolve my complaint.

Thank you for your time and assistance. I sincerely hope for a fair, timely, and positive resolution.

Kind regards,

94h left

₹350,000

Deposit amount not credited yet to my account

On 1st July made deposit of Rs 14000 to casino using phonepe UPI the transaction successfully completed and money debited but when I check the dafa account it's not there and the staff saying it's not secured still and asked me to send the transaction details. I sent them but it's 5 days now no update about my money.

68h left

₹14,000

Deposit issue on sport section

I did deposit on 4th june in morning approx 04:48 1000 inr it was gone pending
8 continuously deposit at 04:49 1000 it's successful i gave utr number to them but till yet they didn't provided deposit
All screenshot and screen recording are attached please have a look
Even i twice deposited 1k each but didn't get yet how it was safe

68h left

₹2,000