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Account documents verification taking too long


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By Safi M.
9 hours ago

Hi,My dafabet user id is < username removed >

Dafabet is declining my withdrawal in the name of account verification.

For the last 20 days I have been emailing them about my account verification.

I uploaded the requested documents in my accounts documents tab and it is showing " your documents have been received and we are reviewing them'

This process has taken too long and as a result of this they are holding my withdrawals. They are total disputed amount is 100000 inr.

In emails they are sending me bot type similar email every time.

@askgamblers team, I am ready to provide them with any other documents that they require from me. Kindly tell them to reply to my email thread. If they want new documents, then kindly reopen the documents tab, so that I can upload documents as per their needs.

Disputed Casino Dafabet Casino
Amount ₹100000

Discussion

87 hours left for Dafabet Casino to respond.
User name loyalty-level-1
dafabet team,
Kindly note I have uploaded my aadhar card front and back side and my selfie holding the front of aadhar, in my accounts -documents tab , as per your team requested.

But till now its showing under review. Kindly please check and verify my account and process my withdrawal request as soon as possible today.
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1293 / 1358
Avg. Amount $1,079
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino
Issue with withdrawal error 310

Hello,

Userid- <removed>

I am a regular Dafabet user and have been actively using the platform for some time. For the past two months, however, I have been completely unable to withdraw my funds. Every withdrawal attempt returns the same error message:

"Sorry, there was an error with withdraw code: 310."

The problem has persisted for over two months now. I first reached out through Dafabet's live chat support but received no meaningful resolution. I then escalated the matter by emailing their support team, but I have only received automated replies that have nothing to do with my actual issue.

I want to emphasize that my account is fully KYC verified, and I have already submitted all the required documents. There are no pending verification requests on my end, which makes this withdrawal error even more frustrating and unjustified.

I currently have approximately ₹105,000 (INR) held in my account, and this error is preventing me from accessing any of it.

I found AskGamblers through strong recommendations from users who have successfully resolved disputes with online casinos and betting platforms here. I would sincerely appreciate your help in investigating this matter and helping me recover access to my funds.

For privacy reasons, please mask any personal details, including my user ID, in any public communication. I have attached the relevant screenshots showing both the withdrawal error and my account balance.

Thank you for your time and assistance. I look forward to your response.

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64h left
₹107,323