Complaint #2282 Dafabet Casino

Account closed without notification and withdrawal pending

By Sayaksen

6 months ago

Hi, I had put withdrawal of my funds in dafabet account. I was notified to submit documents front and back along with holding selfie with documents.
I submitted it was was approved and successfully verified my account.
And still the withdrawal was under pending status. I waited for 2 days and no response when I mailed them I got reply mail mentioned account is verified and withdrawal will be processed as soon as possible and team is working to solve the issue. The same was mentioned in live support chat, live support chat takes 30 minutes to get connected and I wasn't provided proper response sometimes and chat was closed automatically.
Now without any notification and information provided to me to my mail or anywhere account has been closed. I'm not able to access my account.
I want askgamblers to solve my issue and provide me a justice. It's causing me lot of stress and pressure. I'll attach every prove along with this.
So please help me to solve the issue and provide my withdrawal.

Disputed Casino Dafabet Casino

Reason Account closure

Discussion

AskGamblers

• Support Team

5 months ago

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

AskGamblers

• Support Team

5 months ago

Dear Dafabet Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to support@askgamblers.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Inactive user

5 months ago

Hi I would like to clarify that, I received bonus just once.
There are few points I would like to mention.
1. First they asked me for verification after my withdrawal was stuck. I submitted my documents along with pan front and back and selfie holding the pan.
2. They verified my account successfully and I was waiting for my withdrawal.
3. Then they locked my account mentioning that there was an suspicious login for safety concerns account was suspended temporarily. In this mean time they have declined the withdrawal and taken my balance settled as adjustment.
4. And then I wasn't getting any response from the dafabet support and no reply to mails, once I approached askgamblers I was getting response from here.
5. Now they have taken my initial deposit of 70k and also 70k winnings.
As per dafabet terms and conditions they have to return my actual deposit which was made. Yet they haven't provided that as well.
6. I would like askgamblers to look into this issue, properly and provide an outcome. Atleast provide the initial deposit if not winnings.
I'll share the screenshot of all the details.
Askgamblers please resolve this issue for me for providing my 140k balance of initial deposit and winnings. If not atleast provide my initial deposit which is mentioned in dafabet terms and conditions and also mentioned in the mail I'm sharing.
Thanks.

Dafabet Casino

• Representative

5 months ago

Dear Customer

Following a full review of your account activity, we identified betting patterns classified as opposite/arbitrage betting, which falls under Prohibited Practices as outlined in our Terms and Conditions (Section 9.4).

In accordance with our Terms, Dafabet reserves the right to void bets, confiscate affected balances, and decline withdrawal requests where prohibited practices are detected. Therefore, the confiscation of the balance was applied correctly, and the withdrawal was declined.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1364 / 1429

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Deposit of 10K INR not credited to the casino wallet

Dear AskGamblers Team and Dafabet Complaints Team,

I am writing to report a deposit of rupees 10k not deposited to the casino wallet.

On 11/06/2026, I made a separate deposit of 10,000 INR. The funds were successfully debited from my bank account, but the Dafabet cashier page continues to show the status as "in progress," and the money has not been added to my wallet. I have already attempted to resolve this through standard customer support channels without success.

Please link this to my ongoing case and review the details below:

Username: JERMYJOY77

Transaction ID: 516748243

Date & Time: 11/06/2026 at 06:08:18 AM

Amount: 10,000 INR

UTR Number: 060847842238

I have attached the successful bank transaction slip and the screenshot of the pending cashier page for this specific transaction.

Please validate this evidence alongside my open complaint and ensure the 10,000 INR is credited to my account.

Regards,

Jermi

92h left

₹10,000

Withdrawal disabled Error Code 310

First dafabet placed a bet limit on my account which is already fully verified account. Then I decided that I don't need to have higher balance in my account because of the bet limits and therefore I was trying to make a withdrawal but I received a message that some error occurred with code 310. Upon checking my withdrawal history it shows that withdrawal was disabled. Contacted their live chat helpline but didn't get any satisfactory answer. Therefore I request that my withdrawals be enabled so that I can get back my funds.

93h left

Deposit successful but not credited in my dafa account

Missing USDT Deposit Not Credited - ID: < username removed > - TxID: 522223950

Respected team,

I am writing regarding a deposit that has not been credited to my account despite the transaction being confirmed on-chain.

Account Details

- Dafabet ID: < username removed >

- Deposit Method: GDpay USDT ERC20

Transaction Details

- Deposit Transaction ID: 522223950

- Amount: 88,033 INR / 915.56 USDT

- Blockchain: Ethereum ERC20

- Transaction Hash: 0x60e7d8b9aaa7de857cd8b5d72210aa7dacd9810337c379e7e60e1e62d16fdd52-

- Time of Deposit: 16 july 2026 and 7 :32 pm

- Status: Confirmed on blockchain

It has been more than 96 hours since I made this deposit. I have contacted support multiple times but keep receiving the same response that "deposit is in process" with no resolution or timeline.

The funds have already left my wallet and the transaction is confirmed. Please escalate this to your payments/finance team and manually credit the amount of 915.56 USDT to my Dafabet ID: < username removed > immediately.

Attachments

1. Screenshot of successful payment from GDpay

2. Screenshot of Dafabet support replies

I request an urgent update on this matter with a resolution ETA. This is a significant amount and the delay is unacceptable.

Thank you for your immediate attention.

Regards,

< personal information removed >

95h left

₹88,033

Withdrawal is taking too much time and account verification is delayed

My Dafabet withdrawal has been pending since 23rd July 2026. The total stuck amount is 470000 INR

They asked me to upload account verification documents, which I did on 23rd July itself, but still more than 48 hours have passed; it's showing under review only.

Their time frame for checking documents is 48 hours, and I waited that time, and after that I am contacting the AskGamblers team to help out me in this matter.

I would like to tell you that I am a silver vip level customer, but still I am facing this issue, so AskGamblers team, please intervene here and help me get my account verified and my withdrawal processed as soon as possible.

Their email team is not responding to my emails

64h left

₹470,000

Withdrawal amount not received from dafabet for more than 10 days

It’s been more than 10 days; I have not received withdrawal amount of 1 lak inr… Whenever I ask there is no proper response; they are saying like it’s already been successful and providing the transaction I’d as: 619117089575.

There is no amount credited with this ID till date.

Below are the withdrawal details:

Transaction Id 521279594

Transaction Date 10/07/2026 09:38:20 AM

Transaction Amount 100000.00

Status Successful

Transaction UTR Number 619117089575

Transaction Type Withdrawal

From Dafa Sports

To Local Bank Transfer

Also, I am attaching bank statement here. Please get me a resolution on this.

65h left