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Account Closed by Dafabet manually without my request


1 year ago

I never requested or email dafabet to close my account But blindly they have closed my account and mailed me saying such things.

I have account balance of more then 250,500 Inr.

Dafabet have closed my account without my request and then they email me saying " After carefully reviewing the situation, we have decided to keep your account closed. This decision is made with your well-being in mind, and we believe it is in your best interest.


I am a Silver VIP customer and this is how they are treating me. The dafabet live chat representatives are also dont connect and i am now helpless regarding my account closure concern.

Please help me in re-opening my account & my account balance.

Disputed Casino Dafabet Casino
Amount ₹250500

Discussion

User name

Dear all,

Following a careful review of valid information and proof presented by Dafabet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

User name
Following a thorough investigation, we have identified multiple instances of serious violations of Dafabet’s Terms and Conditions associated with your account. This includes:
Evidence that several player accounts, including NAMITA299, JAHIDUR23, SUJAN765, DUTTA07, DIPAK366, and TANMOY1200
which you previously raised concerns about in the case of NAMITA299, are directly linked to you. Our investigation revealed that these accounts registered through your affiliate link and share IP addresses and bank details, not only with each other but also with you.
According to the Terms & Conditions stated on site:

9.1 The following practices (or any of them) in relation to the Services:

abuse of Bonuses or other promotions; and/or
using unfair external factors or influences (commonly known as cheating); and/or
taking unfair advantage (as defined in paragraph 9.5.3);
opening any Duplicate Accounts; and/or
undertaking fraudulent practice or criminal activity (as defined in paragraph 9.5)
The above activities constitute "Prohibited Practices" and are not permitted. They will constitute a material breach of the Terms. We will take all reasonable steps to prevent and detect such practices and to identify the relevant players concerned if they do occur. Subject to the above, however, We will not be liable for any loss or damage which you may incur as a result of any Prohibited Practices, and any action We take in respect of the same will be at Our sole discretion.
User name
hello kindly please update me on my manual bank withdrawal request ?
how much do i need to wait for this ?
i have been emailing everyday every hour but i am receiving same repeated reply " we r validating , we r checking , we r processing "

i am tired of this please help me
User name
Hi Dafabet Sir please update me on my manual withdrawal request please ?

Dafabet Casino Complaint Stats

Resolved 1454 / 1520
Avg. Amount $1,120
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Email id is not updated as requested

Hello All,


I've requested for email id change under ticket (Email id change request - REDDY6302 | Ticket #1379918) from < email #1 masked > pr***[email protected] to < email #2 masked > om***[email protected], but instead of changing it to < email #2 masked > om***[email protected], your team updated it as < email #3 masked >

om***79@dafafun.com.


What is this extension @dafafun.com ??? I haven't asked you to update this as email in anyone of my mails but from where did you get it ??? ( Refer below mail communication screenshots attached)


It was your mistake , someone in your team internally made a typing mistake and update the email as < email #3 masked > om***79@dafafun.com instead of correct email < email #2 masked > om***[email protected]


Now I'm unable to get any emails from Dafabet to my both new and old emails (< email #1 masked > pr***[email protected] and < email #2 masked > om***[email protected])


Even I tried to retrieve my account but it's not taking my email address, saying to reverify the data.


I've contacted LIVE CHAT and they sent a test email to my registered email id linked to REDDY6302 but I've never received that test mail to anyone of my emails (< email #1 masked > pr***[email protected] and < email #2 masked > om***[email protected])


Kindly for better communication and access for me with Dafabet, kindly update my email id as < email #2 masked > om***[email protected] NOT AS < email #3 masked > om***79@dafafun.com


  • Correct mail: < email #2 masked > om***[email protected]
  • Wrong email: < email #3 masked > om***79@dafafun.com


Please help me with this immediately

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90h left
Withdrawal concern and No response from responsible Support party

I am raising this complaint regarding my withdrawal request, which was submitted on September 4, 2026.


Shortly after submitting the withdrawal, I contacted the operator and explained that I was experiencing a medical emergency and urgently needed the funds. I specifically requested that my withdrawal be expedited due to the circumstances.


Unfortunately, instead of providing meaningful assistance, I was simply asked to wait until September 10, 2026.


Today, September 10, the situation has become even more frustrating. The operator appears to have enabled an automated response system, and every email I send is now receiving an automated reply rather than a response from an actual support representative.


I understand that withdrawals may have standard processing times. However, I had already made the operator aware of my medical emergency and was specifically told to wait until today. I am therefore requesting a proper update and resolution rather than being repeatedly directed to automated responses.


I am asking AskGamblers to please review this case and assist me in obtaining a clear response from the operator.


My requested resolution:

  • Immediate review of my withdrawal.
  • A clear explanation of the current status and reason for the delay.
  • Processing of my withdrawal as soon as possible.
  • A response from a real support representative rather than an automated email.

I hope the operator will take this complaint seriously and resolve the matter without any further unnecessary delay.

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92h left
169000 Crypto Deposit Successfully Completed on Blockchain but Still Not Credited
Dear AskGamblers Complaint Team,
I am requesting your assistance regarding an INR 169,000 deposit to my Dafabet/Dafa Sports account which has not been credited despite the cryptocurrency transaction being successfully completed on the blockchain.
The payment page instructed me to transfer 1,784.359877 USDC via Ethereum (ERC20) to the provided deposit address:
I completed the transaction to the exact address provided. My wallet shows the transfer as Completed, and the blockchain explorer confirms that the transaction was successful and that 1,784.359877 USDC was transferred to the specified address.
I have already contacted Dafabet and provided the transaction hash, sending/receiving addresses, wallet transaction proof, blockchain confirmation and screenshots of the deposit instructions.
Dafabet acknowledged my complaint regarding Transaction ID 528449446 but only informed me that the INR 169,000 would be credited “once confirmed.” Despite the blockchain transaction already being successfully confirmed, the deposit continues to show as Pending in my Dafabet cashier.
I respectfully request AskGamblers to intervene and ask Dafabet to trace this transaction with its payment provider and credit the full INR 169,000 to my Dafa Sports account without further unnecessary delay. If for any technical reason the deposit cannot be credited, I request that the equivalent cryptocurrency amount be returned to the originating wallet.
I am attaching the deposit QR/payment instruction, wallet confirmation, blockchain transaction confirmation, Dafabet cashier showing the INR 169,000 deposit as pending, and my correspondence with Dafabet support.
Thank you for your assistance.
Status solved Resolved
₹169,000
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

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81h left
₹85,930