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Account Closed by Dafabet manually without my request


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By Tanmoy1200
1 year ago

I never requested or email dafabet to close my account But blindly they have closed my account and mailed me saying such things.

I have account balance of more then 250,500 Inr.

Dafabet have closed my account without my request and then they email me saying " After carefully reviewing the situation, we have decided to keep your account closed. This decision is made with your well-being in mind, and we believe it is in your best interest.


I am a Silver VIP customer and this is how they are treating me. The dafabet live chat representatives are also dont connect and i am now helpless regarding my account closure concern.

Please help me in re-opening my account & my account balance.

Disputed Casino Dafabet Casino
Amount ₹250500

Discussion

User name

Dear all,

Following a careful review of valid information and proof presented by Dafabet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

User name
Following a thorough investigation, we have identified multiple instances of serious violations of Dafabet’s Terms and Conditions associated with your account. This includes:
Evidence that several player accounts, including NAMITA299, JAHIDUR23, SUJAN765, DUTTA07, DIPAK366, and TANMOY1200
which you previously raised concerns about in the case of NAMITA299, are directly linked to you. Our investigation revealed that these accounts registered through your affiliate link and share IP addresses and bank details, not only with each other but also with you.
According to the Terms & Conditions stated on site:

9.1 The following practices (or any of them) in relation to the Services:

abuse of Bonuses or other promotions; and/or
using unfair external factors or influences (commonly known as cheating); and/or
taking unfair advantage (as defined in paragraph 9.5.3);
opening any Duplicate Accounts; and/or
undertaking fraudulent practice or criminal activity (as defined in paragraph 9.5)
The above activities constitute "Prohibited Practices" and are not permitted. They will constitute a material breach of the Terms. We will take all reasonable steps to prevent and detect such practices and to identify the relevant players concerned if they do occur. Subject to the above, however, We will not be liable for any loss or damage which you may incur as a result of any Prohibited Practices, and any action We take in respect of the same will be at Our sole discretion.
User name
hello kindly please update me on my manual bank withdrawal request ?
how much do i need to wait for this ?
i have been emailing everyday every hour but i am receiving same repeated reply " we r validating , we r checking , we r processing "

i am tired of this please help me
User name
Hi Dafabet Sir please update me on my manual withdrawal request please ?

Dafabet Casino Complaint Stats

Resolved 1479 / 1554
Avg. Amount $1,139
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 875 out of 917 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000