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5 months completed still Amount not credited to My account


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By sudeepk
3 years ago

5 months completed still Amount not credited to My account dafabet not responding.

I made payment 45000Rupees through jupay upi to BHARAT­PE0­990­895­810­8@y­esb­ankltd which provided by dafabet. 2:21pm 8th October 2022. Upi reference number <removed ref.no.> till now not reflected to my dafabet account.

They told me 30 minutes of processing time and it is been 5months now.

The transaction was successful and is still not processed in my account. I have contacted Dafabet customer support multiple times and it is of no use. They are not responding, they don't even know any thing and every time I contact they telling wait for 24hrs. They wont give any reply to mail also.

But dafabet telling that not receive money and so, I gave complaint to my bank they confirm that merchant received successfully. I forwarded that mail to dafabet and now dafabet telling that merchant was not belongs to them. They only provided that account in jupay and now lying.

I attached all payment screenshots to dafabet with reference and also I sent chat screenshots

I raised Grievance Number: 4203477, which confirms that merchant received amount but still dafabet not responding. Can someone please help me with this?

Disputed Casino Dafabet Casino
Amount ₹45000

Discussion

User name

Dear Dafabet Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
after giving Complaint in this they blocked my account, and stolen my full money and not responding

Dafabet Casino Complaint Stats

Resolved 1301 / 1367
Avg. Amount $1,094
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Issue with withdrawal error 310

Hello,

Userid- <removed>

I am a regular Dafabet user and have been actively using the platform for some time. For the past two months, however, I have been completely unable to withdraw my funds. Every withdrawal attempt returns the same error message:

"Sorry, there was an error with withdraw code: 310."

The problem has persisted for over two months now. I first reached out through Dafabet's live chat support but received no meaningful resolution. I then escalated the matter by emailing their support team, but I have only received automated replies that have nothing to do with my actual issue.

I want to emphasize that my account is fully KYC verified, and I have already submitted all the required documents. There are no pending verification requests on my end, which makes this withdrawal error even more frustrating and unjustified.

I currently have approximately ₹105,000 (INR) held in my account, and this error is preventing me from accessing any of it.

I found AskGamblers through strong recommendations from users who have successfully resolved disputes with online casinos and betting platforms here. I would sincerely appreciate your help in investigating this matter and helping me recover access to my funds.

For privacy reasons, please mask any personal details, including my user ID, in any public communication. I have attached the relevant screenshots showing both the withdrawal error and my account balance.

Thank you for your time and assistance. I look forward to your response.

Chart Pointer
66h left
₹107,323