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48000 INR DEPOSIT NOT RECEIVED FROM 8 days


11 months ago
Message on forum

Hello AskGamblers Team,


I would like to raise a complaint against Dafabet regarding a missing deposit.

I deposited 48,000 INR through cryptocurrency to my Dafabet account (username: < username removed >) on 27/10/2025. However, the funds have not been credited to my Dafabet balance.

On Dafabet’s deposit page, the transaction is shown as “Failed”, but the crypto transfer was successfully completed from my end.


Here are the transaction details:

• Date of Deposit: 27 October 2025

• Amount: 48,000 INR

• Transaction Hash ID: a3940c­6bf­079­b59­646­c74­e52­87f­3de­d58­8c7­343­f3a­1c5­85b­dc3­47f­1f2­bd5425e

• Payment Method: Cryptocurrency


I have attached screenshots of:

1. Dafabet deposit page (showing “Failed” status)

2. My crypto transfer confirmation


I have contacted Dafabet support, but I haven’t received any helpful response. Kindly assist me in recovering my deposited funds or ensuring they are credited to my Dafabet account.

Thank you for your assistance.

Disputed Casino Dafabet Casino
Amount ₹48000

Discussion

User name

Dear @PALAK4545,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Dear askgamblers team, I already provided them all requested screenshots via email 3-4 days ago. But they are not replying over email after that. I provided them screenshot of my crypto wallet tranjection as well as block chain screenshot. I am also attaching here trust wallet transfer screenshot, block chain screenshot, and dafabet failed deposit screenshot.
User name

Dear @PALAK4545,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1478 / 1551
Avg. Amount $1,138
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 874 out of 915 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000