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24000 INR not credited


7 months ago
Hello Dear Askgamblers Team,

I Made a withdrawal of INR 24000 on 16/02/2026 at 10:34 PM the status of the Transaction in the cashier is showing as successful but I haven't received the money.

It's been more than 8 days but I haven't received the money.
I also contacted customer support multiple times and there is no use because they only say that they have followed up the request.

So please help me in solving this issue

Below are the transaction Details

Amount - 24000 INR
DATE- 16/02/2026
TIME - 10:34 PM
Transaction ID- 493450001

I have also attached the screenshot from the transaction page please check that
Disputed Casino Dafabet Casino
Amount ₹24000

Discussion

User name

Dear @Sridhar45,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We are pleased to confirm that your withdrawal Transaction ID 493450001 has been successfully credited back to your account.

Should you have any further questions or require assistance, we kindly encourage you to contact our Customer Support team.

Thank you for your understanding and cooperation.

Thanks,
Dafabet.
User name loyalty-level-1
Hello Dafabet Customer Support,

I have receieved an email from your support team to send the bank statement and I have sent the bank statement also.

Your team is asking me to send bank statement almost every 2 days and I am sending those but there is no use , I can send the bank statement how many times you want but you can clearly see that I havent receieved the money. I think 1 statement is fine for that.

Also check the attatched screenshot which contains the prooof that I sent the bank statement.

Dear AskGamblers team please help me in resolving this issue.
User name
Dear Valued Customer,

Thank you for your continued patience.

Please be advised that completing these checks may take some time. We truly appreciate your understanding and patience, and we will contact you as soon as we have an update on this transaction.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1471 / 1545
Avg. Amount $1,110
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 868 out of 909 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
40000 INR Deposit missing for 27 days
I am submitting this complaint regarding an unresolved deposit on my Dafabet account.

Username: TAIBAR677
Dafabet Transaction ID: 527446410
Deposit amount: INR 40,000
Deposit date: 31/08/2026
Payment method: USDT (TRON TRC20)
Amount transferred: 419.618495 USDT
Blockchain TXID: 0180187683f48b153f8063c244fb853fdc13009ad392a3ac351142fe3491439d

The cryptocurrency transaction was successfully completed and confirmed on the TRON blockchain on 31 August 2026. However, the corresponding INR 40,000 deposit has still not been credited to my Dafabet account.

It has now been approximately 27 days since the transaction.

I have contacted Dafabet support multiple times during this period and provided the transaction information necessary to verify the payment. The matter has also been referred to their relevant team for review, but despite the considerable amount of time that has passed, the funds have still not been credited and I have not received a substantive resolution explaining what happened to the confirmed payment.

This is not a recently reported transaction for which I am simply waiting for an initial response. The deposit has remained unresolved since 31 August 2026, despite repeated attempts to resolve the matter directly with the casino.

The blockchain transaction is publicly verifiable as SUCCESSFUL and CONFIRMED. I can provide the transaction history, blockchain confirmation and my correspondence with Dafabet if required.

I am asking Dafabet to manually investigate Transaction ID 527446410, locate the confirmed USDT payment and either credit the corresponding INR 40,000 to my account or provide an appropriate resolution for the funds.

I would appreciate AskGamblers' assistance because almost four weeks have now passed without a resolution.
Chart Pointer
95h left
₹40,000
Dafabet Casino 100000 INR withdrawal not credited since 14092026 Despite Being Marked as Successful
Dear AskGamblers Team,

I kindly request your assistance regarding my 100,000 INR withdrawal from Dafabet Casino, which has not been credited to my bank account since 14/09/2026, despite being marked as successful.

Transaction ID: 529043295
Amount: 100,000 INR
Withdrawal Date: 14/09/2026
Approved: 14/09/2026 at 16:45:40 IST
Status: Successful
UTR: 759034711057

Dafabet confirmed that the withdrawal was successfully processed and provided the above UTR for tracking. However, the amount has still not been credited to my Airtel Payments Bank account.

I contacted my bank regarding the UTR, and they informed me that UTR 759034711057 could not be traced in their system.

Dafabet requested my bank statement for verification, which I provided in PDF format. I also provided an updated statement covering the period from 10/09/2026 until the current date to ensure all relevant transactions were included.


However, despite providing the requested documents, I continue to receive generic responses and repeated requests for the same bank statement, without receiving a clear update regarding the actual status of the payment.

I have fully cooperated with
Dafabet and provided all the information and documents requested. I therefore kindly request AskGamblers' assistance in obtaining a clear resolution regarding this withdrawal.


I would appreciate it if Dafabet could provide a clear update regarding the payment and UTR, or resolve the withdrawal if the funds were not successfully received by my bank.

I'm also attaching my bank statement with this complaint for verification. The statement covers the relevant period and confirms that the 100,000 INR withdrawal has not been credited to my account.

Thank you for your assistance.
Status solved Resolved
₹100,000