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20000 INR debited from my account but not credited to Dafa wallet


1 year ago

Hi Team,


Username:- Ankamsai


I deposited 20000 INR to Dafabet's account on 09/03/2025. The amount has been deducted from my bank account but not been added to my Dafasports account.

I contacted customer care multiple times but no response from their team.

Attached are all the proofs of banks statement and transaction details .Please help me with this deposit issue.

Transaction method UPI

< UTR no removed >

Transaction ID - 423917037

Transaction Date 09/03/2025 5:24:43 PM.


Please review all the proofs and help me to resolve this issue .


Thank you.

Disputed Casino Dafabet Casino
Amount ₹20000

Discussion

User name

Dear all,

Following a careful review of valid information and proof presented by Dafabet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

User name

Dear Dafabet Casino,

The AskGamblers Complaint Team is kindly asking you to provide evidence that could support your statement that the deposit was claimed and processed to a different account. Please send the required information to suppor­­t@­a­s­kg­­amb­­le­r­s.com directly.

Thanks in advance for your cooperation.

User name
Dear customer,

We understand your concern, but kindly be advised that, as previously mentioned, our records indicate that the deposited amount of 20,000.00 INR has already been claimed and successfully processed to a different account.

If you have any further concerns about it, we kindly suggest you to contact our CS.


Thank you,
Dafabet
User name

Dear Dafabet Casino,

The AskGamblers Complaint Team is kindly asking you to provide evidence that could support your statement that the deposit was claimed and processed to a different account. Please send the required information to suppor­t@a­skg­amb­ler­s.com directly.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1346 / 1411
Avg. Amount $1,104
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Freezing funds for over 10 days under an endless review with zero communication
I am writing to submit a formal complaint against Dafabet regarding an unjustified restriction on my withdrawals and an indefinite account review that has frozen my legitimate funds.

Below is the exact timeline of the issue:

July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

No Bonuses Involved: I only play Live Casino games (Live Dealer) and I have NEVER accepted or claimed any bonuses or promotional offers. All funds in my account consist entirely of my own cash deposits and legitimate winnings.

Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

Whenever I ask for the specific reason for this review or a deadline for its completion, the casino flatly refuses to provide details. They are simply withholding my cash funds and stalling the process indefinitely without any transparency.

I kindly request Ask assistance in mediating this matter. I urge Dafabet to immediately conclude this "review," restore my withdrawal access, and release my funds.

Thank you very much for your time and assistance.
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60h left
CN¥75,792