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20000 INR debited from my account but not credited to Dafa wallet


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By Ankamsai
1 year ago

Hi Team,


Username:- Ankamsai


I deposited 20000 INR to Dafabet's account on 09/03/2025. The amount has been deducted from my bank account but not been added to my Dafasports account.

I contacted customer care multiple times but no response from their team.

Attached are all the proofs of banks statement and transaction details .Please help me with this deposit issue.

Transaction method UPI

< UTR no removed >

Transaction ID - 423917037

Transaction Date 09/03/2025 5:24:43 PM.


Please review all the proofs and help me to resolve this issue .


Thank you.

Disputed Casino Dafabet Casino
Amount ₹20000

Discussion

User name

Dear all,

Following a careful review of valid information and proof presented by Dafabet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

User name

Dear Dafabet Casino,

The AskGamblers Complaint Team is kindly asking you to provide evidence that could support your statement that the deposit was claimed and processed to a different account. Please send the required information to suppor­­t@­a­s­kg­­amb­­le­r­s.com directly.

Thanks in advance for your cooperation.

User name
Dear customer,

We understand your concern, but kindly be advised that, as previously mentioned, our records indicate that the deposited amount of 20,000.00 INR has already been claimed and successfully processed to a different account.

If you have any further concerns about it, we kindly suggest you to contact our CS.


Thank you,
Dafabet
User name

Dear Dafabet Casino,

The AskGamblers Complaint Team is kindly asking you to provide evidence that could support your statement that the deposit was claimed and processed to a different account. Please send the required information to suppor­t@a­skg­amb­ler­s.com directly.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1479 / 1554
Avg. Amount $1,139
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 875 out of 917 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000