The support team has failed to resolve the issue and continues to ignore my concerns. I have repeatedly followed up, but I have received no meaningful update, no clear explanation, and no resolution. This level of customer service is completely unacceptable, especially when a significant amount of money is involved.
I request an immediate investigation into this transaction, credit my deposit without any further delay, and provide a proper explanation for the prolonged delay. I also request that appropriate action be taken to ensure customers are not subjected to such negligence and inconvenience in the future. I am only seeking a fair resolution and justice for the amount that rightfully belongs to me.
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Dear @chvamsi007,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
We can confirm that your deposit INR 20,000.00 with transaction ID 524052157 has been completed and the funds are in your account.
We still encourage you to contact our Customer Support department about these issues.
Regards,
Dafabet
Dafabet Casino Complaint Stats
Dafabet Casino Complaint Summary
Screenshot