Complaint #2653 Dafabet Casino

2 deposit amounts not credited

By Prathyusha17

2 months ago

Dear @ Dafbet casino

I am writing to raise a concern regarding two deposit transactions made to my Dafabet account, both of which are still showing as pending and have not yet been credited.

Below are the transaction details for your reference:

1. Transaction ID: 499559518

Date & Time: 25/03/2026, 11:00:59 AM

Amount: 35,000.00

2. Transaction ID: 499559324

Date & Time: 25/03/2026, 10:59:22 AM

Amount: 35,000.00

Despite the amounts being debited from my respective payment methods, the funds have not been credited to my Dafabet account. I have already sent multiple emails regarding this issue, but have not received a satisfactory resolution so far.

This delay is causing significant inconvenience, and I kindly request that you investigate this matter urgently and credit the funds to my account at the earliest.

I have attached the relevant transaction screenshots for your verification. Please let me know if any additional information is required from my side.

I am also attaching the mail proofs, which I wrote to Dafabet

Disputed Casino Dafabet Casino

Reason Delayed payment

Discussion

AskGamblers

• Support Team

2 months ago

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

Prathyusha17

2 months ago

Deas @ASK GAMBLERS,

Its very clear that Dafabet Casino is trying cheat me and doing fraud with false updates.

As my bank clearly told me multiple times and the transactions were sucessfull.

How both different transactions will be not credited in receivers account after successful from my bank account.

Its very clear after submitting my statments and proofs that the transactions are sucessful

Prathyusha17

2 months ago

Dear Dafabet Casino,

I have already contacted my bank multiple times regarding this matter. After thoroughly reviewing my transactions, they have confirmed that the payment was successfully processed and completed on their end.

As previously mentioned, I have also provided my bank statement as proof of the successful transaction. Based on this, the funds are no longer held by my bank.

I kindly request that you coordinate directly with your payment partner and verify the transaction using the details I have provided. Please investigate this matter carefully, as the issue appears to be on your side or within your payment partner’s system.

I would appreciate your prompt action to resolve this issue and credit the amount to my account without further delay.

Please Don’t try to cheat us
Its very clear you are trying to cheat me.
How both different transactions were not credited in your partner account as it is sucessfull from my side.

Id is clear evident that you trying to cheat and do fraid like earlied

Dafabet Casino

• Representative

2 months ago

Dear customer,

Please be advised that our payments partner has not received your funds. Therefore, if the amount was deducted from your bank account, it is likely held in a pending state within the banking network. We recommend contacting your bank to request a refund or a transaction reversal, as they are currently holding the funds. Once the bank releases the hold, the balance should reflect back in your account shortly.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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Date & Time of Transaction: 27/05/2026. 08:13:32 PM

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1. Deposit Amount: INR 1000

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