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2 deposit amounts not credited


5 months ago

Dear @ Dafbet casino

I am writing to raise a concern regarding two deposit transactions made to my Dafabet account, both of which are still showing as pending and have not yet been credited.

Below are the transaction details for your reference:

1. Transaction ID: 499559518

Date & Time: 25/03/2026, 11:00:59 AM

Amount: 35,000.00

2. Transaction ID: 499559324

Date & Time: 25/03/2026, 10:59:22 AM

Amount: 35,000.00

Despite the amounts being debited from my respective payment methods, the funds have not been credited to my Dafabet account. I have already sent multiple emails regarding this issue, but have not received a satisfactory resolution so far.

This delay is causing significant inconvenience, and I kindly request that you investigate this matter urgently and credit the funds to my account at the earliest.

I have attached the relevant transaction screenshots for your verification. Please let me know if any additional information is required from my side.

I am also attaching the mail proofs, which I wrote to Dafabet

Disputed Casino Dafabet Casino

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name loyalty-level-2
Deas @ASK GAMBLERS,

Its very clear that Dafabet Casino is trying cheat me and doing fraud with false updates.

As my bank clearly told me multiple times and the transactions were sucessfull.

How both different transactions will be not credited in receivers account after successful from my bank account.

Its very clear after submitting my statments and proofs that the transactions are sucessful
User name loyalty-level-2
Dear Dafabet Casino,

I have already contacted my bank multiple times regarding this matter. After thoroughly reviewing my transactions, they have confirmed that the payment was successfully processed and completed on their end.

As previously mentioned, I have also provided my bank statement as proof of the successful transaction. Based on this, the funds are no longer held by my bank.

I kindly request that you coordinate directly with your payment partner and verify the transaction using the details I have provided. Please investigate this matter carefully, as the issue appears to be on your side or within your payment partner’s system.

I would appreciate your prompt action to resolve this issue and credit the amount to my account without further delay.

Please Don’t try to cheat us
Its very clear you are trying to cheat me.
How both different transactions were not credited in your partner account as it is sucessfull from my side.

Id is clear evident that you trying to cheat and do fraid like earlied
User name
Dear customer,

Please be advised that our payments partner has not received your funds. Therefore, if the amount was deducted from your bank account, it is likely held in a pending state within the banking network. We recommend contacting your bank to request a refund or a transaction reversal, as they are currently holding the funds. Once the bank releases the hold, the balance should reflect back in your account shortly.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1451 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
93h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
20h left
$288