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140000 withdrawl is not recieved


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By parbati
1 year ago

Dear Dafabet Support,

I am writing to formally raise a complaint regarding my withdrawal of ₹140000 which has been pending for over 4 days. Despite multiple follow-ups, I have not received my payment, nor have I been given a clear resolution.

I request ian mmediate resolution of this issue. Please process my payment at the earliest

Awaiting your prompt response.

transaction id : 433597179

Best regards,


Disputed Casino Dafabet Casino
Amount ₹140000

Discussion

User name

Dear @parbati,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear customer,

As we see, the issue is related to the login process, not the password reset itself. In this kind of situation, when you can't login again, we can suggest you to create a new profile and we will facilitate the funds transfer to your new account.

The same information has been shared with you externally.

Thanks,
Dafabet
User name loyalty-level-2
Hi Dafabet,
I think you hired educated persons in your team. I repeated around 1000+ times over email and everywhere that after resetting password also it's showing incorrect details. On email you just sending copy paste messages, I also tried all that ways 100+ times.

Now I am repeating again " I am unable to login as my username/password showing incorrect even after resetting password 100+ times. I am unable to login my account. You send me some troubleshooting steps and some alternative links. I tried all that around 100+ times. Still I can't login my account. How would I wagour if I can't login my account???
User name
Dear valued customer,

Please let us know if you can log in to your account.

Kindly be advised that your withdrawal request was declined due to the required wagering conditions not being met.

We suggest to continue with wagering before attempting the next withdrawal.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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