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14000 Deposit Not Credited By Dafabet Casino 2 Months Past


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By Biwi786
1 year ago

Hello Dafabet casino and AskGamblers team,

2 Months past still funds have not been credited by dafabet company.

Dafabet UserID - < username removed >

14,000 Rupees successfully paid by UPI to dafabet on 11/08/2024 but they still not credited the funds yet.

No help or support from customer care or email care at all.

Totally harassed by this delay. Please help me immediately.

I have attached successful payment slip and deposit history details.

It still says "Its been checked" for 2 months now on the dafabet website.

Disputed Casino Dafabet Casino
Amount ₹14000

Discussion

User name

Dear Biwi786,

Following the submitter’s failure to provide adequate feedback and info needed from the bank as requested, related to the issue and possible refund in question, so that casino could aslo be updated on the matter, the AskGamblers Complaint Team reached the conclusion that, unfortunately, such activity is in violation of the AGCCS Guidelines, section Updates and, therefore, the case is being rejected.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must. The AskGamblers Complaint Team maintains zero tolerance towards players who fail to provide the necessary level of cooperation.

You are welcome to seek further assistance from the relevant regulatory body.

User name
Hi, Askgamblers team,

The Bank manager or the bank cannot provide anything in written as there is no problem from their side regarding the payement and If you want you can officialy Call up any Indian Banks and ask if they can provide anything in written regarding such issue.


I have provided the sucessfull payment slip and the bank statement as a proof to you and the dafabet casino and its been more then 1 month since i raised my issue here on this platform But Now i see you are taking this case in a unfair manner and the dafabet casino are not responsible for the funds which I paid through the dafabet website.


After providing all the proofs of payments I am totally shocked that you are not asking the Dafabet casino for any evidence or proof if they did not receive the funds Yet..

Is this platform biased to the gambling companies ?
User name

Dear @Biwi786,

The AskGamblers Complaint Team kindly asks you to cooperate and provide needed info. Our team would need to see in written, official bank response this particular payment related.

Otherwise, the complaint will end up as Rejected, as previously explained.

Thanks for cooperating with the AskGamblers Complaint Team.

User name
Hi, Askgamblers team,


I have communicated with my Bank via Call aswell by Visiting the Bank and meeting the Bank Manager face to face and they have confirmed the payment was sucessfull as I have shared payment slip and bank statement aswell already and shared my bank statement and payment slip proof with you here already.

Provide me with the proof of the Bank statement if you have not received the funds which is not possible since you are not being able to provide me with any Proof.

Please be responsible for My funds as you should be !
I do not know the providers and I dont want to know about them as its not my business.

Dear Dafabet Casino,
if you have any shame left,
Stop this Scam please !
I repeat Stop this Scam !

Dafabet Casino Complaint Stats

Resolved 1479 / 1554
Avg. Amount $1,139
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 875 out of 917 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000