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1366 USD not credited


2 months ago

Hi Team,

My deposit of 1366 USDT is pending for 5 days.

I made a crypto deposit and I shared the deposit slip and hash to support team and also uploaded the same in their cashier page. But each time I ask them the status they simply send bot replies asking to upload the same.

It's been 5 days and funds have not been credited to my account.

Please find transaction id below.

Transaction id: 525118316

Thanks

Disputed Casino Dafabet Casino
Amount $1366

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Hi Team, crypto withdrawal is available now. please close the ticket.
User name
Dear Customer,

Kindly perform BTS (Basic Troubleshooting Steps) and then try submitting a new withdrawal request to check whether the crypto withdrawal option is available.

Upon checking on our end, we can confirm that your crypto withdrawal function should currently be available.

Please let us know the outcome after trying again so we can assist you further if the option is still unavailable.

Thank you for your cooperation.

Regards
Dafabet
User name loyalty-level-1
Hi dafabet team, I still don't see crypto withdrawal payment method in my account. please check the screenshot attached. It is available in deposit but not in withdrawal. I kindly request you to check and resolve the issue. Kindly make crypto withdrawal available.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068