Mark all as read

Settings

Notifications
Casino Complaints

10000 Not credited


5 months ago
This is my personal complaint for my own Dafabet account. I am the registered account holder (no third-party involvement).

- Username: Bharathchow18
- Registered email at Dafabet: [Haris­hch­owd­ary­768­0@g­mai­l.com

On March 8, 2026 (~08:12 AM IST / Dafabet internal timestamp 18:41:50 IST), I made a successful UPI deposit of ₹10,000 (internal Transaction ID 4966715275).

- UPI details: UTR 58266626767943438, paid to pnbkhan1@ibl (Eyasin Miah).
- PhonePe support + Punjab National Bank confirmed funds were successfully deposited to the recipient's PNB account (ending ...71) on March 8, 18:42:36 IST. Eyasin Miah verified receipt in their bank statement. Full PhonePe chat transcript attached.

Dafabet support replies repeatedly say "yet to secure the amount", "in progress", or "monitor Cashier" — no credit to my wallet after 10+ days, despite funds reaching their designated agent/vendor per bank confirmation.

Attachments include:
- Original PhonePe UPI success screenshot.
- Full PhonePe support chats (March 15, including bank confirmation).


I request immediate crediting of ₹10,000 to my wallet or a full refund/explanation. Funds are confirmed received on Dafabet's side — this is a crediting delay.

Thank you for mediating.
Disputed Casino Dafabet Casino
Amount ₹10000

Discussion

User name

Dear @Harish373,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Thank you for locating my account and reviewing the case.

To recap:
- Deposit: ₹10,000 via UPI on March 8, 2026 (~08:12 AM IST, your internal ref 18:41:50 IST, Transaction ID 4966715275).
- UTR: 58266626767943438
- Paid to: pnbkhan1@ibl (Eyasin Miah)
- PhonePe + Punjab National Bank confirmed successful deposit to recipient's PNB account (ending ...71) on March 8, 18:42:36 IST. Eyasin Miah verified receipt in bank statement (full chat transcript attached).
- Multiple support replies: "yet to secure the amount" — no credit to wallet (Bharathchow18) after 11+ days.

Funds reached your designated agent per bank verification — please check with payment team/agent and credit immediately. Attachments include original UPI screenshot and PhonePe chats with bank confirmation.

Looking forward to your update and resolution soon.

Thank you.
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1415 / 1479
Avg. Amount $1,101
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Deposits pending for 9 months amounts not credited to wallet

I am filing a formal complaint against Dafabet / Dafa Sports regarding six deposits that have been pending for approximately 9 months. The amounts were debited from my bank account but have never been credited to my Dafa Sports wallet.

Despite multiple follow-ups with Dafa Sports customer support via live chat and email, I have only received delayed, generic, or unhelpful responses. No proper resolution has been provided to date.

I am providing all necessary details below

1.

Transaction ID: 474854500

Transaction Date: 14/11/2025 11:03:58 AM

Transaction Amount: 6000.00

From DuniyaTransfer Intent to Dafa Sports

UTR: 392250164422

2.

Transaction ID: 482153047

Transaction Date: 27/12/2025 01:34:53 PM

Transaction Amount: 1800.00

From: Toppay UPI to: Dafa Sports

UTR : 394448438363

3.

Transaction ID: 480919777

Transaction Date: 19/12/2025 09:13:43 PM

Transaction Amount: 1000.00

From: Chaandiwallet Deposit to: Dafa Sports

UTR: 394056831202

4.

Transaction ID: 494047024

Transaction Date: 20/02/2026 03:19:43 PM

Transaction Amount: 500.00

Status: Failed

From: ReserveMoney UPI to: Dafa Sports

UTR: 512326915805

5.

Transaction ID: 490967111

Transaction Date: 04/02/2026 11:54:32 PM

Transaction Amount: 600.00

Status: Pending

From: Warrantpay UPI to: Dafa Sports

UTR: 924472008499

6.

Transaction ID: 489300790

Transaction Date: 28/01/2026 02:31:24 PM

Transaction Amount: 500.00

Status: Failed

From: TopPay UPI to: Dafa Sports

UTR: 000354154884

I request AskGamblers to intervene and help me get these pending deposits credited to my account as soon as possible. I have provided all transaction screenshots and UTR numbers.

Thank you for your assistance.

Chart Pointer
83h left
₹10,400
Delayed payment not being credited since August 6th

​Username: Harinandhan123

​Disputed Amount: ₹35,000 INR

​Transaction ID: 524917527

​Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

​I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

​On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

​Transaction ID 1: 524917478 (Successfully credited)

​Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

​Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

​I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

​I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

I hope to get this resolved swiftly.

Status solved Resolved
₹35,000
Dafabet delayed my withdrawal and my INR 108680 remains unavailable

My Dafabet username is < username removed >, and my current balance is INR 108,679.99.


I have been trying to withdraw my funds since 1 August 2026. On that date, I submitted a withdrawal request for INR 50,000, transaction ID 524259802, but the withdrawal was declined.


What concerns me is that the verification process did not begin promptly after my withdrawal attempt. I had already been trying to access my funds since 1 August, but Dafabet only requested verification documents around 8 August, approximately one week after my first withdrawal attempt.


I submitted the requested documents as soon as they were requested. My account now shows “Documents under review,” but the verification has still not been completed and I remain unable to withdraw my balance.


Therefore, the delay in my case did not begin only when the documents were submitted. I had already been unable to withdraw my money for approximately a week before the verification request was even initiated.


I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. However, I do not believe I should continue facing unnecessary delays in accessing my own funds.


I respectfully ask Dafabet to complete my verification without further delay and allow me to withdraw my INR 108,679.99 balance, or provide a clear explanation for why my withdrawal and verification process has taken this long.

Status solved Resolved
₹108,680