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10000 Not credited


5 months ago
This is my personal complaint for my own Dafabet account. I am the registered account holder (no third-party involvement).

- Username: Bharathchow18
- Registered email at Dafabet: [Haris­hch­owd­ary­768­0@g­mai­l.com

On March 8, 2026 (~08:12 AM IST / Dafabet internal timestamp 18:41:50 IST), I made a successful UPI deposit of ₹10,000 (internal Transaction ID 4966715275).

- UPI details: UTR 58266626767943438, paid to pnbkhan1@ibl (Eyasin Miah).
- PhonePe support + Punjab National Bank confirmed funds were successfully deposited to the recipient's PNB account (ending ...71) on March 8, 18:42:36 IST. Eyasin Miah verified receipt in their bank statement. Full PhonePe chat transcript attached.

Dafabet support replies repeatedly say "yet to secure the amount", "in progress", or "monitor Cashier" — no credit to my wallet after 10+ days, despite funds reaching their designated agent/vendor per bank confirmation.

Attachments include:
- Original PhonePe UPI success screenshot.
- Full PhonePe support chats (March 15, including bank confirmation).


I request immediate crediting of ₹10,000 to my wallet or a full refund/explanation. Funds are confirmed received on Dafabet's side — this is a crediting delay.

Thank you for mediating.
Disputed Casino Dafabet Casino
Amount ₹10000

Discussion

User name

Dear @Harish373,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Thank you for locating my account and reviewing the case.

To recap:
- Deposit: ₹10,000 via UPI on March 8, 2026 (~08:12 AM IST, your internal ref 18:41:50 IST, Transaction ID 4966715275).
- UTR: 58266626767943438
- Paid to: pnbkhan1@ibl (Eyasin Miah)
- PhonePe + Punjab National Bank confirmed successful deposit to recipient's PNB account (ending ...71) on March 8, 18:42:36 IST. Eyasin Miah verified receipt in bank statement (full chat transcript attached).
- Multiple support replies: "yet to secure the amount" — no credit to wallet (Bharathchow18) after 11+ days.

Funds reached your designated agent per bank verification — please check with payment team/agent and credit immediately. Attachments include original UPI screenshot and PhonePe chats with bank confirmation.

Looking forward to your update and resolution soon.

Thank you.
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1452 / 1518
Avg. Amount $1,120
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
93h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
20h left
$288